Panasonic KX-HN6002W Home Network App User Guide - Page 79

Deregistered by other user] is displayed

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5.3 Accessing the system [Check network connection.] is displayed • The Wi-Fi connection between your mobile device, wireless router, and hub was lost. This may occur if you leave your house while using the app. → Make sure you are in a location where your mobile device can connect to your wireless router (if at home) or the Internet (if away from home), and then try using the app again. [Hub busy.] is displayed • Another event, such as a sensor detection or a landline call being received, interrupted the current operation. → Wait and try again later. [This function is only available when this mobile device is connected to the same Wi-Fi Home Network as the hub.] is displayed • While away from home (i.e., while your mobile device was not connected to the same wireless router as the hub), you tried to use a feature that is only available while at home. → Try again when at home. [The hub is not receiving a signal.] is displayed • The hub cannot receive a signal from the device you are trying to operate. → Make sure the device is receiving power, or that its batteries have adequate charge remaining. → Move the device closer to the hub or, if possible, remove any obstacles between the device and the hub. [Time out] is displayed • While operating a system feature, you paused for a length of time without performing any actions. → If you pause for too long while operating certain features, the system will cancel the operation so that other users can access the system. Try again. [Deregistered by other user] is displayed • Another user deregistered your mobile device. → Register your mobile device to the hub again (2.4 Registering other mobile devices to the hub (Page 14)). [The hub is not responding.] is displayed • The hub is not turned on. → Make sure the hub is connected to a power outlet. • The hub's firmware is being updated. → Wait for the firmware update to finish and then try again. [Setup failed.] is displayed • An error occurred while configuring the hub. → Check all connections and try again. [Remotely Connected] is displayed even when accessing from home • Your mobile device is not connected to your wireless router. → Make sure your mobile device's Wi-Fi feature is turned on and that your mobile device is connected to your wireless router. • The app's wireless access point list is full. → Delete any unnecessary wireless access points from the list (Deleting wireless access points (Page 73). User's Guide 79

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[Check network connection.] is displayed
•
The Wi-Fi connection between your mobile device, wireless router, and hub was lost. This may occur if
you leave your house while using the app.
→
Make sure you are in a location where your mobile device can connect to your wireless router (if at
home) or the Internet (if away from home), and then try using the app again.
[Hub busy.] is displayed
•
Another event, such as a sensor detection or a landline call being received, interrupted the current
operation.
→
Wait and try again later.
[This function is only available when this mobile device is connected to the same Wi-Fi Home
Network as the hub.] is displayed
•
While away from home (i.e., while your mobile device was not connected to the same wireless router as
the hub), you tried to use a feature that is only available while at home.
→
Try again when at home.
[The hub is not receiving a signal.] is displayed
•
The hub cannot receive a signal from the device you are trying to operate.
→
Make sure the device is receiving power, or that its batteries have adequate charge remaining.
→
Move the device closer to the hub or, if possible, remove any obstacles between the device and the
hub.
[Time out] is displayed
•
While operating a system feature, you paused for a length of time without performing any actions.
→
If you pause for too long while operating certain features, the system will cancel the operation so that
other users can access the system. Try again.
[Deregistered by other user] is displayed
•
Another user deregistered your mobile device.
→
Register your mobile device to the hub again (2.4
Registering other mobile devices to the hub
(Page 14)).
[The hub is not responding.] is displayed
•
The hub is not turned on.
→
Make sure the hub is connected to a power outlet.
•
The hub’s firmware is being updated.
→
Wait for the firmware update to finish and then try again.
[Setup failed.] is displayed
•
An error occurred while configuring the hub.
→
Check all connections and try again.
[Remotely Connected] is displayed even when accessing from home
•
Your mobile device is not connected to your wireless router.
→
Make sure your mobile device’s Wi-Fi feature is turned on and that your mobile device is connected to
your wireless router.
•
The app’s wireless access point list is full.
→
Delete any unnecessary wireless access points from the list (Deleting wireless access points
(Page 73).
User's Guide
79
5.3 Accessing the system