Panasonic KX-TGA4500B Telephone Equipment - Page 66
Automated Attendant System, How the Automated Attendant System works
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Automated Attendant System Automated Attendant System How the Automated Attendant System works The Automated Attendant System is a flexible communication tool that can enhance your productivity by improving your call management. The Automated Attendant answers incoming calls and then routes the callers to the base unit or the desired cordless handset. The base unit plays the role of operator with the cordless handsets as the extensions. The extension numbers are the same as the cordless handset numbers (page 25). Callers can reach the desired mailbox using the Automated Attendant System to leave messages. The Automated Attendant System can be assigned to any line (page 67). If you change the display language (page 24), all voice prompts are heard in the selected language. Calling the Automated Attendant When a caller calls a line to which the Automated Attendant System is assigned, the caller will first hear a greeting message. You can record this message yourself or use the pre-recorded message (page 67). Call is received. Automated Attendant System The Automated Attendant announces. the greeting message up to three times. (The line indicator light flashes on the base unit and the line status icon flashes on the handset display). Caller presses the required extension number ({1} to {8}) and {#}. Call Transfer Status (page 69): The extension (cordless handset) answers. Caller presses {0} and {#} for the operator. Call Operator Status (page 70): The operator (base unit) answers. No operation "Welcome to the general delivery mailbox. Please leave a message at the tone." Records a message If callers select neither extension nor operator, or call from rotary telephones, the greeting message will be repeated three times, and then they will be transferred to the general delivery mailbox where they can leave messages. 66 For assistance, please visit http://www.panasonic.com/phonehelp