Panasonic KX-TGD56 Operating Instructions for main telephone unit use instruct - Page 64

Caller ID/Talking Caller ID, I cannot make long distance

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Useful Information Problem I cannot make local calls with the handset using a cellular line. I cannot make or answer cellular calls with the handset. I can make and answer cellular calls but cannot hear a sound. I cannot switch cellular calls from the unit to the cellular phone. I cannot make a call using a landline. I cannot use a cellular line or a landline. I cannot make long distance calls. Cause/solution R You need to add your area code when making cellular calls. Store your area code in order to automatically add it to the beginning of the 7-digit phone number when making cellular calls (page 20). R Depending on the cellular phone's compatibility (page 5), you may not be able to make or answer cellular calls even if the cellular phone is connected to the base unit. R Make sure that the CELL indicator lights up and the cellular phone is connected to the base unit (page 19). R Only 2 Bluetooth devices can be used with the unit at the same time (for example, 2 cellular lines, or the headset and 1 cellular line). R The cellular phone is being used separately from your system. R The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. R Disconnect and reconnect the base unit AC adaptor and try again. R Your cellular phone may not support this feature. Refer to the operating instructions of your cellular phone. R The dialing mode may be set incorrectly. Change the setting (page 16). R The unit can be used to talk on 2 lines at the same time (for example, 2 cellular lines, or the landline and 1 cellular line). R Make sure that you have long distance service. Caller ID/Talking Caller ID Problem Caller information is not displayed. Cause/solution R You must subscribe to Caller ID service. Contact your phone service provider for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service for landline calls may not be available in some areas. Contact your phone service provider for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. 64 For assistance, please visit http://shop.panasonic.com/support

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Problem
Cause/solution
I cannot make local calls with
the handset using a cellular line.
R
You need to add your area code when making cellular
calls. Store your area code in order to automatically add it
to the beginning of the 7-digit phone number when
making cellular calls (page 20).
I cannot make or answer
cellular calls with the handset.
R
Depending on the cellular phone’s compatibility (page 5),
you may not be able to make or answer cellular calls even
if the cellular phone is connected to the base unit.
R
Make sure that the CELL indicator lights up and the
cellular phone is connected to the base unit (page 19).
R
Only 2 Bluetooth devices can be used with the unit at the
same time (for example, 2 cellular lines, or the headset
and 1 cellular line).
R
The cellular phone is being used separately from your
system.
I can make and answer cellular
calls but cannot hear a sound.
R
The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R
Disconnect and reconnect the base unit AC adaptor and
try again.
I cannot switch cellular calls
from the unit to the cellular
phone.
R
Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.
I cannot make a call using a
landline.
R
The dialing mode may be set incorrectly. Change the
setting (page 16).
I cannot use a cellular line or a
landline.
R
The unit can be used to talk on 2 lines at the same time
(for example, 2 cellular lines, or the landline and 1 cellular
line).
I cannot make long distance
calls.
R
Make sure that you have long distance service.
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
phone service provider for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service for landline calls may not be
available in some areas. Contact your phone service
provider for details.
R
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
64
For assistance, please visit http://shop.panasonic.com/support
Useful Information