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Panasonic KXTDA50 KXTDA50 User Guide - Page 78

Call Waiting/Off-hook Call Announcement (OHCA)/ Whisper OHCA, Call Waiting Tone

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1.7 Extension Settings • The FWD/DND button light shows the current status as follows: Off: Both features are not set. Flashing red slowly: FWD mode Red on: DND mode • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your manager what mode your system is in if you are not sure. (1) When in the FWD/DND Cycle Switch Mode: Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as shown below: FWD DND Off (2) When in the FWD/DND Setting Mode: Pressing the FWD/DND button (fixed button) while in idle status will take you directly to the programming mode for the FWD/DND setting. (Refer to "3.1.2 Settings on the Programming Mode".) Note A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the mode cannot be changed. • If your extension has set this feature, a calling extension will hear DND tone. • If this feature is set, the Call Forwarding (FWD) feature does not work. • Specified extensions can override this feature and call DND extensions (DND Override). • When intercom calls are set to be handled differently from outside calls (DND set/cancel), we recommend establishing buttons for both FWD/DND-Outside calls and FWD/DND- Intercom calls, because: a) the light patterns of the FWD/DND-Both calls button (including FWD/DND button [fixed button]) will indicate the setting for either outside calls or intercoms calls, but not both. Note The DND icon on PS display reflects the setting for outside calls only. b) pressing the FWD/DND-Both calls button (including FWD/DND button [fixed button]) will not change the FWD or DND mode for intercom calls and outside calls separately. Customizing Your Phone • 3.1.3 Customizing the Buttons Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons. 1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/ Whisper OHCA During a conversation, you can be informed of a call waiting with a tone or voice announcement through your built-in speaker or handset. (Default: Enable-Tone) Call Waiting Tone: a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT, refer to "3.1.2 Settings on the Programming Mode". OHCA: a voice announcement through the built-in speaker 78 User Manual

Section	Page
Important Information	4
Attention	7
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION	9
Table of Contents	12
1 Operation 15	12
2 Manager Operation 109	13
3 Customizing Your Phone & System 115	13
4 Appendix 139	13
Index 155	13
Operation	15
1.1 Before Operating the Telephones	16
1.1.1 Before Operating the Telephones	16
What Kind of Telephone Can Be Used?	16
Feature Numbers	16
Tone	17
Display	17
Using a Navigator Key/Jog Dial/Volume Key	17
Examples	17
Restrictions	17
Icon Descriptions	18
When You Use a Panasonic Proprietary Telephone	19
How to Follow the Steps	23
Connection Example	24
1.2 Making Calls	25
1.2.1 Basic Calling	25
Calling Another Extension	25
Calling an Outside Party	26
TIE Line Access	27
Account Code Entry	28
1.2.2 Easy Dialing	28
One-touch Dialing	29
Personal Speed Dialing	29
System Speed Dialing	30
Hot Line	30
Quick Dialing	31
1.2.3 Redial	32
Last Number Redial	32
1.2.4 When the Dialed Line is Busy or There is No Answer	32
Automatic Callback Busy	32
Call Waiting	34
Message Waiting	34
Executive Busy Override	36
Call Monitor	37
DND Override	37
1.2.5 Alternate Calling—Ring/Voice	38
1.2.6 Calling without Restrictions	38
Remote COS Access	38
1.2.7 Direct Inward System Access (DISA)	40
Calling through DISA	40
1.2.8 Remote Setting	42
1.3 Receiving Calls	44
1.3.1 Answering Calls	44
1.3.2 Hands-free Answerback	44
1.3.3 Call Pickup	45
Call Pickup	45
Call Pickup Deny	46
1.3.4 Trunk Answer From Any Station (TAFAS)	46
1.3.5 ANSWER/RELEASE Button	46
1.4 During a Conversation	49
1.4.1 Call Transfer	49
Transferring to an Extension on the PBX	49
Transferring to an Outside Party Using the PBX Service	50
1.4.2 Call Hold	51
Call Hold	51
Call Park	53
1.4.3 Call Splitting	54
1.4.4 Call Waiting	56
Answering Call Waiting in the PBX	56
Answering Call Waiting from the Telephone Company	59
1.4.5 Multiple Party Conversation	59
Conference	60
Unattended Conference	62
Leaving 3 Parties Conference	63
Privacy Release	64
1.4.6 Mute	64
1.4.7 Off-hook Monitor	65
1.4.8 Headset Operation	66
1.5 Absence Settings	68
1.5.1 Call Forwarding	68
Call Forwarding (FWD)	68
1.5.2 Absent Message	71
1.5.3 Extension Lock	72
1.6 Paging	74
1.6.1 Paging	74
Group Paging	74
Paging and then Transferring a Call	74
1.6.2 Answering/Denying a Paging Announcement	75
1.7 Extension Settings	76
1.7.1 Timed Reminder	76
1.7.2 Do Not Disturb (DND)	77
1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/ Whisper OHCA	78
1.7.4 Connected Line Identification Restriction (COLR)	79
1.7.5 Calling Line Identification Restriction (CLIR)	80
1.7.6 Executive Busy Override Deny	80
1.7.7 Background Music (BGM)	81
1.7.8 Data Line Security	81
1.7.9 Time Service	81
1.7.10 Paralleled Telephone	82
1.7.11 Wireless XDP Parallel Mode	83
1.7.12 Extension Feature Clear	83
1.8 Call Center	85
1.8.1 Log-in/Log-out, Wrap-up	85
1.8.2 Incoming Call Distribution Group Monitor	87
Monitoring the Status of Waiting Calls	88
Monitoring and Changing the Log-in/Log-out Status of Extensions	89
1.8.3 Manual Queue Redirection	89
1.9 User-supplied Equipment	91
1.9.1 Doorphone/Door Opener	91
Doorphone Call	91
Door Open	92
1.9.2 Host PBX	92
External Feature Access (EFA)	92
1.9.3 Voice Processing System	93
Call Forwarding to Voice Mail (Voice Mail Integration)	93
Live Call Screening (LCS)	95
Two-way Record	97
1.10 Walking Extension	99
1.10.1 Walking Extension	99
1.11 Display Proprietary Telephone	100
1.11.1 Call Log	100
Incoming Call Log	100
Outgoing Call Log	103
1.11.2 Directories	104
Calling with the Directory	104
Storing Names and Numbers	104
Entering Characters	105
1.11.3 System Feature Access	107
Manager Operation	109
2.1 Control Features	110
2.1.1 Extension Control	110
Changing the Settings of Other Extensions	110
2.1.2 Time Service Mode Control	110
2.1.3 Dial Tone Transfer	111
2.1.4 External Background Music (BGM)	112
2.1.5 Outgoing Messages (OGM)	112
Customizing Your Phone & System	115
3.1 Personal Programming	116
3.1.1 Personal Programming	116
Extension PIN (Personal Identification Number)	116
3.1.2 Settings on the Programming Mode	117
Setting Features	117
Clearing Features	125
3.1.3 Customizing the Buttons	126
3.2 Manager Programming	131
3.2.1 Programming Information	131
3.2.2 Manager Programming	132
Changing the Settings and Extension Control	132
3.3 System Programming	133
3.3.1 Programming Information	133
Icon Descriptions	134
Procedure	135
3.3.2 System Programming	135
Date & Time [000]	135
System Speed Dialing Number [001]	136
System Speed Dialing Name [002]	137
Extension Number [003]	138
Extension Name [004]	138
Appendix	139
4.1 Troubleshooting	140
4.1.1 Troubleshooting	140
Troubleshooting	140
4.2 Feature Number Table	143
4.2.1 Feature Number Table	143
4.3 Tone	150
4.3.1 Tone	150
While on-hook	150
When going off-hook	150
When you make calls	151
While off-hook	152
When talking to an outside party	152
When setting the features or programming	152
Index	155
A	156
B	156
C	156
D	156
E	156
F	157
G	157
H	157
I	157
J	157
K	157
L	157
M	157
N	157
O	157
P	157
Q	158
R	158
S	158
T	158
U	158
V	158
W	158

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1.7 Extension Settings

User Manual

1.7.3

Call Waiting/Off-hook Call Announcement (OHCA)/

Whisper OHCA

During a conversation, you can be informed of a call waiting with a tone or voice announcement

through your built-in speaker or handset. (Default: Enable

—

Tone)

Call Waiting Tone:

a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT,

refer to "3.1.2 Settings on the Programming Mode".

OHCA:

a voice announcement through the built-in speaker

•

The FWD/DND button light shows the current status as follows:

Off:

Both features are not set.

Flashing red slowly:

FWD mode

Red on:

DND mode

•

The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting

Mode. Ask your manager what mode your system is in if you are not sure.

(1)

When in the FWD/DND Cycle Switch Mode

Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting

as shown below:

(2)

When in the FWD/DND Setting Mode

Pressing the FWD/DND button (fixed button) while in idle status will take you directly

to the programming mode for the FWD/DND setting.

(Refer to "3.1.2 Settings on the Programming Mode".)

Note

A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the

mode cannot be changed.

•

If your extension has set this feature, a calling extension will hear DND tone.

•

If this feature is set, the Call Forwarding (FWD) feature does not work.

•

Specified extensions can override this feature and call DND extensions (DND Override).

•

When intercom calls are set to be handled differently from outside calls (DND set/cancel),

we recommend establishing buttons for both FWD/DND

—

Outside calls and FWD/DND

—

Intercom calls, because:

the light patterns of the FWD/DND

—

Both calls button (including FWD/DND button

[fixed button]) will indicate the setting for either outside calls or intercoms calls, but not

both.

Note

The DND icon on PS display reflects the setting for outside calls only.

pressing the FWD/DND

—

Both calls button (including FWD/DND button [fixed button])

will not change the FWD or DND mode for intercom calls and outside calls separately.

Customizing Your Phone

•

3.1.3 Customizing the Buttons

Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons.

FWD

DND

Off