Panasonic KXTDA50 KXTDA50 User Guide - Page 85

Call Center, 1.8.1 Log-in/Log-out, Wrap-up

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1.8 Call Center 1.8 Call Center 1.8.1 Log-in/Log-out, Wrap-up You can control your status in an incoming call distribution group. When in the Log-out mode, incoming calls to the group will not ring at your extension. When you return, calls will again ring at your extension. (Default: Log-in) Even if your extension is logged-in, you can have a specified time period (wrap-up time) when you will not receive calls after completing a previous call. This time can be used for you to write a report and so on. You can also manually select "Not Ready" mode to temporarily leave a distribution group. Talk. Log-in Ready Wrap-up Log-out Not Ready To set Log-in/Log-out PT/SLT/PS ICD Group: Incoming Call Distribution Group 736 0 Log-out OR 1 Log-in Off-hook. Enter 736. Enter 0 or 1. ICD Group extension no. OR Specified All C.Tone Enter ICD Group extension number or . On-hook. User Manual 85

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1.8 Call Center
User Manual
85
1.8
Call Center
1.8.1
Log-in/Log-out, Wrap-up
To set Log-in/Log-out
You can control your status in an incoming call
distribution group. When in the Log-out mode,
incoming calls to the group will not ring at your
extension. When you return, calls will again ring at
your extension. (Default: Log-in)
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not
receive calls after completing a previous call. This
time can be used for you to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.
Log-in
Log-out
Wrap-up
Talk.
Not Ready
Ready
Off-hook.
On-hook.
PT/SLT/PS
Enter
736
.
Log-out
Log-in
0
1
OR
Enter
ICD Group
extension number
or
.
Specified
OR
ICD Group
extension no.
All
3
6
7
Enter
0
or
1
.
C.Tone
ICD Group: Incoming Call Distribution Group