Panasonic KXTG2344B 2.4 Cdl Tot 2 H/s Phone - Page 67

Troubleshooting Problem Cause & Remedy You cannot make long distance calls. • Please make sure you have long distance service. • Check if Caller IQ is on. Turn Caller IQ off (p. 70). The handset does not display the caller's name and/or phone number. • You need to subscribe to Caller ID. • Other telephone equipment may be interfering with your phone. Disconnect it and try again. • Other electrical appliances connected to the same outlet may be interfering with Caller ID. • Telephone line noise may be affecting Caller ID. • The caller requested not to send his/her Caller ID information (p. 27). • If a call is being transferred to you, the Caller ID information will not be displayed. • If a (separate) Caller ID box is connected between the unit and the telephone wall jack, disconnect the Caller ID box or plug the unit directly into the wall jack. The handset cannot automatically edit the Caller List/incoming phone numbers. • The Caller ID number auto edit feature is turned off. Turn it on (p. 31) and try again. • You need to press [C] or [s] after editing the number. The handset display exits the • Do not pause for over 60 seconds while Caller List or phone book. searching. The Ringer/Message Alert indicator flashes slowly when the handset is not ringing and in use. • The Message Alert is turned on and new messages have been recorded. Turn the Message Alert off (p. 22) or listen to the new messages (p. 51, 52, 55). You cannot have a conversation using the headset. • Make sure the optional headset is connected properly (p. 61). • If "SP-phone" is displayed on the handset, press [C] to switch to the headset. Useful Information Answering System Problem Cause & Remedy The Answering System is on, but incoming messages are not recorded. • The recording time is set to "Greeting only". Select "1 minute", "2 minutes" or "3 minutes" (p. 20). • Memory is full. Erase unnecessary messages (p. 54). For assistance, please call: 1-800-211-PANA(7262) 67