Panasonic KXTG2344B 2.4 Cdl Tot 2 H/s Phone - Page 69

openLCR Service for Caller IQ

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Troubleshooting Problem Cause & Remedy "Recharge battery" is displayed, "7" flashes, or the handset beeps intermittently. • Fully charge the battery (p. 10). "Charge for 6h" and "8" are displayed and the handset does not work. • The battery has been discharged. Fully charge the battery (p. 10). • Check battery installation (p. 10). You charged the battery fully, but "Recharge battery" is still displayed and/or "7" continues to flash, or "Charge for 6h" and "8" are displayed. • Clean the charge contacts and charge again (p. 11). • The battery may need to be replaced. If you install a new battery, fully charge it (p. 10). The CHARGE indicator does not go out after the battery has been charged. • This is normal. If you cannot solve your problem • Visit our website: http://www.panasonic.com/support • Contact us via the web at: http://www.panasonic.com/contactinfo • Call our customer call center at: 1-800-211-PANA(7262) openLCR Service for Caller IQ Problem When you try to download the data from openLCR, the voice prompt is not announced from the handset while "Listen & follow phone guidance." is being displayed. For more information about Caller IQ Cause & Remedy • Check the settings (p. 9-11). • Dialing to openLCR may have been disconnected. Try again (p. 72). • If you cannot solve a problem, consult openLCR (see below). • Call openLCR's customer service department at 1-866-openLCR(1-866-673-6527). • openLCR's web site: www.openLCR.com Useful Information For assistance, please call: 1-800-211-PANA(7262) 69

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For assistance, please call: 1-800-211-PANA(7262)
69
Troubleshooting
Useful Information
openLCR Service for Caller IQ
“
Recharge battery
” is
displayed, “
7
” flashes, or
the handset beeps
intermittently.
• Fully charge the battery (p. 10).
“
Charge for 6h
” and
“
8
” are displayed and the
handset does not work.
• The battery has been discharged. Fully charge
the battery (p. 10).
• Check battery installation (p. 10).
You charged the battery fully,
but “
Recharge battery
” is
still displayed and/or “
7
”
continues to flash, or
“
Charge for 6h
” and
“
8
” are displayed.
• Clean the charge contacts and charge again
(p. 11).
• The battery may need to be replaced. If you
install a new battery, fully charge it
(p. 10).
The CHARGE indicator does
not go out after the battery
has been charged.
• This is normal.
If you cannot solve your
problem
• Visit our website:
• Contact us via the web at:
• Call our customer call center at:
1-800-211-PANA(7262)
Problem
Cause & Remedy
When you try to download
the data from openLCR, the
voice prompt is not
announced from the handset
while “
Listen & follow
phone guidance.
” is being
displayed.
• Check the settings (p. 9–11).
• Dialing to openLCR may have been
disconnected. Try again (p. 72).
• If you cannot solve a problem, consult
openLCR (see below).
For more information about
Caller IQ
• Call openLCR’s customer service department
at 1-866-openLCR(1-866-673-6527).
• openLCR’s web site: www.openLCR.com
Problem
Cause & Remedy