Panasonic KXTG9472 KXTG9471 User Guide - Page 47

Useful Information, Making/answering calls, intercom, Problem, Cause/solution, Caller ID

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Useful Information Making/answering calls, intercom Problem Cause/solution is flashing. R The handset is too far from the base unit. Move closer. R The base unit's AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 31). Noise is heard, sound cuts in and out. R You are using the base unit or handset in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. The handset and/or base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume (page 16). R Night mode is turned on. Turn it off (page 30). I cannot make a call. R The dialing mode may be set incorrectly. Change the setting (page 14). R The handset is too far from the base unit. Move closer and try again. I cannot make long distance calls. R Make sure that you have long distance service. Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to Caller ID service. Contact your service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service may not be available in some areas. Contact your service provider/telephone company for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. Caller information is displayed late. R Depending on your service provider/telephone company, the unit may display or announce the caller's information at the 2nd ring or later. R Move closer to the base unit. The caller list/incoming phone R The Caller ID number auto edit feature is turned off. Turn it numbers are not edited automatically. on and try again (page 28). R You need to call back the edited number to activate Caller ID number auto edit. For assistance, please visit http://www.panasonic.com/help 47

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Making/answering calls, intercom
Problem
Cause/solution
is flashing.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 31).
Noise is heard, sound cuts in and out.
R
You are using the base unit or handset in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.
The handset and/or base unit does
not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 16).
R
Night mode is turned on. Turn it off (page 30).
I cannot make a call.
R
The dialing mode may be set incorrectly. Change the setting
(page 14).
R
The handset is too far from the base unit. Move closer and
try again.
I cannot make long distance calls.
R
Make sure that you have long distance service.
Caller ID
Problem
Cause/solution
Caller information is not displayed.
R
You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.
R
The name display service may not be available in some
areas. Contact your service provider/telephone company for
details.
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed late.
R
Depending on your service provider/telephone company, the
unit may display or announce the caller’s information at the
2nd ring or later.
R
Move closer to the base unit.
The caller list/incoming phone
numbers are not edited automatically.
R
The Caller ID number auto edit feature is turned off. Turn it
on and try again (page 28).
R
You need to call back the edited number to activate Caller
ID number auto edit.
For assistance, please visit http://www.panasonic.com/help
47
Useful Information