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Panasonic KXTVS225 KXTVS125 User Guide - Page 2

Introduction - kx tvs125 voice mail

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Subscriber's Guide Introduction Thank you for purchasing the Panasonic Model KX-TVS95/KX-TVS125/ KX-TVS225/KX-TVS325 Voice Processing System. The Panasonic Voice Processing System (VPS) is a powerful tool used to manage your voice communications and increase your productivity through the use of your voice mailbox. As a subscriber (the owner of a VPS mailbox), you can: • Send a message to one or more people inside or outside of your office. • Transfer messages (with your annotation) to other VPS subscribers. • Receive messages from any touchtone telephone. • Be called at an outside telephone or be notified through your beeper, when there are messages stored in your mailbox. • Be notified by the message-waiting lamp on your extension that there are messages stored in your mailbox. • Screen your calls. • Create a "Personal Custom Service" for your callers. • And more... List of Enhancements Compared to the KX-TVS90/KX-TVS120/KX-TVS220/KX-TVS320 Voice Processing System, these models are enhanced by the following new features: • Personal Custom Service Allows a subscriber to set the following Custom Services in her personal greeting (Personal Custom Service): • Transfer to Mailbox • Transfer to Extension • Transfer to Outside • Custom Service • VM Service (Voice Mail Service) • AA Service (Call Transfer Service) A caller can select a desired service from those above while listening to the personal greeting or recording a message. (See 4.19 Setting Personal Custom Service.) • Subscriber Tutorial When a subscriber accesses her mailbox for the first time, the VPS guides her to set up the mailbox with some Help messages. Simply by following the messages, she can set up these items: • Password 2

Section	Page
Introduction	2
Table of Contents	5
1 Mailbox Setup 7	5
2 Receiving Messages 15	5
3 Sending Messages 20	5
4 Special Features 28	5
A Appendix 49	6
Glossary 50	6
1 Mailbox Setup	7
1.1 Logging in to Your Mailbox	7
1.2 Subscriber Tutorial	8
1.3 Changing and Erasing Personal Greetings	11
1.4 Changing and Clearing Your Password	13
1.5 Changing and Erasing Your Name	13
1.6 Service Access Commands	14
2 Receiving Messages	15
2.1 Receiving Messages	15
2.2 Replying to Messages	16
2.3 Message Transfer	17
2.4 Accessing Your Mailbox from an Outside Telephone	19
3 Sending Messages	20
3.1 Delivering Messages to Other Subscribers	20
3.2 Checking Mailbox Distribution	22
3.3 Setting up an External Message Delivery List	22
3.4 Sending External Delivery Messages	23
3.5 Receiving External Delivery Messages	25
3.6 Replying to External Delivery Messages	26
3.7 Checking and Setting External Message Delivery Status	26
4 Special Features	28
4.1 Call Transfer Status	28
4.2 Covering Extension	28
4.3 Incomplete Call Handling Status	29
4.4 Message Reception Mode	30
4.5 Personal Group Distribution Lists	31
4.6 Deleting Group Distribution Members	32
4.7 Deleting Group Distribution List Names	32
4.8 Message Waiting Notification	32
4.9 Interview Mailbox	35
4.10 Recording Personal Greetings for Caller ID	36
4.11 Assigning Caller ID Numbers for Personal Greeting for Caller ID	37
4.12 Personal Caller Name Announcement	38
4.13 Live Call Screening	40
4.14 Recording a Two-Way Conversation	40
4.15 Setting Telephone Numbers for Call Forwarding to CO	41
4.16 Remote Call Forwarding Set	42
4.17 Setting Telephone Numbers for Call Transfer to CO	44
4.18 Setting Telephone Numbers for Toll Saver	45
4.19 Setting Personal Custom Service	46
A Appendix	49
A1 Quick Reference	49
Glossary	50
Alternate Extension Group	50
APT Integration	50
Auto Configuration	50
Auto Forwarding	50
Automated Attendant	50
Call Blocking	50
Call Screening	50
Call Transfer	50
Called Party ID	50
Caller ID Callback	50
Caller ID Call Routing	51
Caller Name Announcement (System/Personal)	51
Company Greeting	51
Company Name	51
Covering Extension	51
Custom Service Setting	51
Default Setting	51
Delayed Ringing	51
Delete Message Confirmation	52
Delivery Time	52
Department Dialing	52
DID Call Routing	52
Direct Mailbox Access	52
DPT Integration	52
DTMF	52
Envelope Information Position	52
External Call Forwarding	52
External Delivery Message	53
External Message Delivery List	53
External Message Delivery Redial	53
Fast Forward	53
Follow-On ID	53
General Delivery Mailbox	53
Hash Sign	53
HELP	53
Immediate Reply	53
Inband Signaling	53
Incomplete Call Handling Service	53
Integration	54
Intercept Routing No Answer	54
Intercom Paging	54
Interview Service	54
Keypad	54
LCD	54
Live Call Screening	54
LOAD	54
Logical Extension (All Calls Transfer to Mailbox)	54
Mailbox Capacity (messages)	54
Mailbox Capacity (recording time)	55
Mailbox Extension	55
Mailbox Management	55
Menu	55
Message Manager	55
Message Retention Time	55
Message Retrieval Order	55
Message Transfer	55
Message Waiting Lamp	55
Message Waiting Notification	55
Multilingual Selection Menu	55
Non-Subscriber	55
Notification Method	56
One-Touch Two-Way Transfer (One-Touch TWT)	56
Operator	56
Owner’s Name	56
Password	56
Personal Custom Service	56
Personal Greetings	56
Personal Greeting for Caller ID	56
Personal Group Distribution List	57
Port	57
Pound Sign	57
Private Message	57
Prompt	57
Remote Call Forwarding Set	57
Remote Call Forward to CO	57
Review	57
Rewind	57
Rotary Telephone	58
SAVE	58
Scanning Messages	58
Service Mode	58
Station (Personal) Programming	58
Subscriber	58
Subscriber Tutorial	58
System Administration	58
System Administrator	58
System External Message Delivery Duration Time	58
System Group Distribution List	58
System Manager	59
System Report	59
System Security	59
TIME	59
Time and Date Stamp Position	59
Time Group (KX-TVS125/KX-TVS225/KX-TVS325 only)	59
Time Synchronization	59
Toll Saver	59
Two-Way Recording (TWR)	59
Two-Way Transfer (TWT)	60
Unlimited Message Length	60
Voice Mail	60
Voice Prompt	60