Panasonic WJ-GXE100 Installation Guide - Page 26
Troubleshooting
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Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages Power is not turned on. When using DC power supply • Is 12 V DC power supply connected to the power supply terminal? → Check whether the connection is appropriately established. • Is the AC adaptor in use compliant with the Specifications? → Check the Specifications regarding AC adaptor. When using a PoE device for power supply • Are the PoE device and the network connector on the unit connected using a 4-pair LAN cable? → Check whether the connection is appropriately established. • Depending on the PoE device, the power supply will stop when the demanded power exceeds its total power limit for all PoE ports. → Refer to the operating instructions of the PoE device in use. 21, 22 Images are not displayed correctly. 26 • Is the power of the camera connected to this product turned on? - → Turn on the power of the camera. • Is the BNC coaxial cable correctly connect- ed to the video input connector of the unit? 19 → Check that the video input connector is correctly connected. • Does the video input (NTSC/PAL) setting of the camera connected to this unit match the video input setting on the [JPEG/H.264] tab of "Image" page? - → Set the video input to NTSC or PAL according to the camera in use. (☞ Operating Instructions (included in the CD-ROM))