Philips DVD622 User manual - Page 32

Troubleshooting

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English Troubleshooting WARNING Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair. Problem No power No picture Distorted picture Completely distorted picture or black/white picture with DVD No sound or distorted sound No audio at digital output Disc can't be played Picture freezes momentarily during playback No return to start-up screen when disc is removed Solution - Check if the AC power cord is properly connected. - Press the STANDBY ON on the front of the DVD system to turn on the power. - Refer to your TV's manual for correct Video In channel selection. Change the TV channel until you see the DVD screen. - Check if the TV is switched on. - Sometimes a small amount of picture distortion may appear depending on the disc being played back.This is not a malfunction. - Connect DVD Player directly to the TV. - Make sure the disc is compatible with the DVD/ Player. - Ensure that the DVD Player's TV Type is set to match that of the Disc and your TV. - Adjust the volume. - Check that the speakers are connected correctly. - Check the digital connections. - Check if your receiver can decode MPEG-2 or DTS and if not, please make sure the digital output is set to PCM. - Check if the audio format of the selected audio language matches your receiver capabilities. - The DVD+R/CD-R must be finalized. - Ensure the disc label is facing up. - Check if the disc is defective by trying another disc. - If you have recorded a Picture CD or MP3 CD yourself, ensure that your disc contains at least 10 pictures or 5 MP3 tracks. - Region code incorrect. - Check the disc for fingerprints/scratches and clean with a soft cloth wiping from center to edge. - Reset the unit by switching the player off, then on again. 32 01-36 DVD622_372 Visit us at www.philips.com/support for service support 32 18/01/2005, 2:213A1M39 246 14871

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3139 246 14871
32
English
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty.
Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
Problem
Solution
No power
–
Check if the AC power cord is properly connected.
–
Press the STANDBY ON on the front of the DVD
system to turn on the power.
No picture
–
Refer to your TV
’
s manual for correct Video In
channel selection.
Change the TV channel until you
see the DVD screen.
–
Check if the TV is switched on.
Distorted picture
–
Sometimes a small amount of picture distortion may
appear depending on the disc being played back. This
is not a malfunction.
Completely distorted picture or
–
Connect DVD Player directly to the TV.
black/white picture with DVD
–
Make sure the disc is compatible with the DVD/
Player.
–
Ensure that the DVD Player
’
s TV Type is set to match
that of the Disc and your TV.
No sound or distorted sound
–
Adjust the volume.
–
Check that the speakers are connected correctly.
No audio at digital output
–
Check the digital connections.
–
Check if your receiver can decode MPEG-2 or DTS
and if not, please make sure the digital output is set
to PCM.
–
Check if the audio format of the selected audio
language matches your receiver capabilities.
Disc can
’
t be played
–
The DVD+R/CD-R must be finalized.
–
Ensure the disc label is facing up.
–
Check if the disc is defective by trying another disc.
–
If you have recorded a Picture CD or MP3 CD
yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.
–
Region code incorrect.
Picture freezes momentarily
–
Check the disc for fingerprints/scratches and
during playback
clean with a soft cloth wiping from center to edge.
No return to start-up screen when
–
Reset the unit by switching the player off, then on
disc is removed
again.
Troubleshooting
Visit us at www.philips.com/support for service support
01-36 DVD622_372
18/01/2005, 2:21 AM
32