Philips HTS3450 User manual - Page 44

Troubleshooting

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English Troubleshooting WARNING Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to solve a problem by following these instructions, consult your dealer or Philips for help. Problem (General) No power. Solution - Check if the AC power cord is properly connected. - Press the 2(STANDBY ON) on the front of the DVD system to turn on the power. No picture. - Refer to your TV's manual for correct Video In channel selection. Change the TV channel until you see the DVD screen. - Press the DISC/USB button to select disc mode. - If this happens when you are turning on the progressive scan feature, wait for 15 seconds for the auto recovery or turn off the progressive scan as below: 1) Press OPEN CLOSE to open the disc tray. 2) Press W on the remote control. 3) Press MUTE on the remote control. Completely distorted picture or black/white picture. - Check the video connection. - Sometimes a small amount of picture distortion may appear. This is not a malfunction. - Clean the disc. No sound or distorted sound. - Adjust the volume. - Check the speaker connections and settings. - Make sure that the audio cables are connected and press the SOURCE button to select the correct input source (for example, TV or AUX/DI) to choose the device that you want to hear through the DVD system. There is no sound from the center and rear speakers. - Make sure that the center and rear speakers are connected correctly. - Press the SURR. button to select a correct surround sound setting. - Make sure that the source you are playing is recorded or broadcast in surround sound (DTS, Dolby Digital, etc.). The remote control does not function properly. - Select the source you want to play (for example, DISC/USB or TUNER) before pressing the function button (X, ./ >). - Reduce the distance between the remote control and the system. - Replace the batteries with new ones. - Point the remote control directly toward the IR sensor. - Check that the batteries are loaded correctly. 44

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44
English
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to solve a problem by following these instructions, consult your dealer or
Philips for help.
No power.
No picture.
Completely distorted picture
or black/white picture.
No sound or distorted sound.
There is no sound from the
center and rear speakers.
The remote control does not
function properly.
– Check if the AC power cord is properly connected.
– Press the
2
(STANDBY ON) on the front of the
DVD system to turn on the power.
– Refer to your TV’s manual for correct Video In
channel
selection. Change the TV channel until you
see the DVD screen.
– Press the DISC/USB button to select disc mode.
– If this happens when you are turning on the progressive
scan feature, wait for 15 seconds for the auto recovery
or turn off the progressive scan as below:
1)
Press
OPEN CLOSE
to open the disc tray.
2)
Press
on the remote control.
3)
Press
MUTE
on the remote control.
– Check the video connection.
– Sometimes a small amount of picture distortion may
appear. This is not a malfunction.
– Clean the disc.
– Adjust the volume.
– Check the speaker connections and settings.
– Make sure that the audio cables are connected and
press the SOURCE button to select the correct input
source (for example, TV or AUX/DI) to choose the
device that you want to hear through the DVD system.
– Make sure that the center and rear speakers are
connected correctly.
– Press the SURR. button to select a correct surround
sound
setting.
– Make sure that the source you are playing is recorded or
broadcast in surround sound (DTS, Dolby Digital, etc.).
– Select the source you want to play (for example,
DISC/USB or TUNER) before pressing the function
button (
,
.
/
>
).
– Reduce the distance between the remote control and
the system.
– Replace the batteries with new ones.
– Point the remote control directly toward the IR sensor.
– Check that the batteries are loaded correctly.
Problem (General)
Solution