RCA DRC69702 DRC69702 Product Manual - Page 25

Troubleshooting Guide SYMPTOM No power. CAUSE (AND REMEDY) • Ensure the car power adapter is connected. • Make sure that the unit is turned on. The remote control does not function. • Remove any obstacles between the remote and the unit. • Use the remote near the unit. • Point the remote at the remote sensor on the unit. • Replace the battery in the remote with new one. • Make sure plastic sheet has been removed from battery section. Very little or no sound is coming from a DVD. • Make sure that you select ON mode. • Make sure the unit is not paused. Press the PLAY button. • Make sure the unit is not in fast-forward or fast-reverse mode. Press the PLAY button. • Make sure the AUDIO/VIDEO input/output connections are correct. • The DTS DVD cannot be decoded to have speaker output. • The unit has overheated. Shut it off for 30 minutes to allow it to cool down. • The volume control is located on the side of the unit - please try adjusting this. No picture. • The region number of the disc doesn't match the region number of this unit. The picture is not clear. • The DVD is dirty. Gently clean the disc. • The disc is scratched. • Please adjust the LCD's brightness, contrast, color or view mode using the VIDEO MODE button on the remote control. Loud hum or noise is heard. • The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. • Clean the disc. The disc does not play. • There is no disc inside the unit ("No Disc" appears on the screen). • Insert the disc correctly with the graphics facing up. • Clean the disc. • A non-NTSC disc has been inserted, or the disc region number does not match the region number of the unit. • Condensation may have formed inside the unit due to a sudden change in temperature. Wait about an hour for it to clear and try again. Specifications and external appearance are subject to change without notice. RCA DRC69702 IB.indd 21 21 11/25/2008 2:29:06 PM