Rheem H95 Direct Vent Indoor Series Use and Care Manual - Page 25

Call for Assistance

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CARING FOR YOUR WATER HEATER ServiceErrorCodeChart Yourwaterheaterhasanelectronicdiagnosticsystem builtintoit.Whenthewaterheaterfindsaproblem,it displaysanerrorcodeintheLEDdisplayontheremote control.Thefollowingchartliststheerrorcodesalong withtheirpossibleproblemandsolution.Usingthis chartmayhelpyoudiagnoseand/orfixaproblemyou maybeexperiencing.Pleaserefertothischartbefore callingforserviceassistance. DANGER:ShockHazard-Makecertain powertothewaterheaterisOFFbeforeremoving protectivecoverforanyreason.Electricshockwill causedeathorseriouspersonalinjury. WARNING:ForYourSafety,DONOT attemptrepairofelectricalwiring,gaspiping, remotecontrol,burners,ventconnectors,orother safetydevices.Referrepairstoaqualifiedservice technician. Whenanerrorcodeisdisplayed: 1  Turnoffallthehotwaterfaucets. 2  TurnoffthewaterheaterbypressingthePOWER ON/OFFbuttonontheremotecontrol. 3  Waitabout5minutes;thenrestartthewaterheater bypressingthePOWERON/OFFbutton. 4  Turnonahotwaterfaucetandrechecktheremote controldisplay. Iftheerrorcoderemainsinthedisplay: 1.Turnoffthehotwaterfaucet. 2.Turnoffthewaterheater. 3.Followtheerrorcodechartinformation. 4.Restartthewaterheater,turnonahotwater faucet,andrechecktheremotecontroldisplay. Iftheerrorcodeisstillshown: 1.Turnoffthehotwaterfaucet. 2.Turnoffthewaterheater. 3.Makenoteofthedisplayederrorcodeandcall forserviceassistance.See"Call for Assistance" sectiononpage26. NOTICE:Ifthedisplayederrorcodeisnotlisted inthechart,immediatelyturnoffthewaterheaterand callforserviceassistance. Care Instructions 25

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25
Care Instructions
CARING FOR YOUR WATER HEATER
Service±Error±Code±Chart
Your±water±heater±has±an±electronic±diagnostic±±system±
built±into±it.±When±the±water±heater±finds±a±problem,±it±
displays±an±error±code±in±the±LED±display±on±the±remote±
control.±The±following±chart±lists±the±error±codes±along±
with±their±possible±problem±and±solution.±Using±this±
chart±may±help±you±diagnose±and/or±fix±a±problem±you±
may±be±experiencing.±Please±refer±to±this±chart±before±
calling±for±service±assistance.
DANGER:
±Shock±Hazard±–±Make±certain±
power±to±the±water±heater±is±OFF±before±removing±
protective±cover±for±any±reason.±Electric±shock±will±
cause±death±or±serious±personal±injury.
WARNING:
±For±Your±Safety,±DO±NOT±
attempt±repair±of±electrical±wiring,±gas±piping,±
remote±control,±burners,±vent±connectors,±or±other±
safety±devices.±Refer±repairs±to±a±qualified±service±
technician.
When±an±error±code±is±displayed:
±
Turn±off±all±the±hot±water±faucets.
±
Turn±off±the±water±heater±by±pressing±the±POWER±
ON/OFF±button±on±the±remote±control.
±
Wait±about±5±minutes;±then±restart±the±water±heater±
by±pressing±the±POWER±ON/OFF±button.
±
Turn±on±a±hot±water±faucet±and±recheck±the±remote±
control±display.
If±the±error±code±remains±in±the±display:
1.
±Turn±off±the±hot±water±faucet.
2.
±Turn±off±the±water±heater.
3.
±Follow±the±error±code±chart±information.
4.
±Restart±the±water±heater,±turn±on±a±hot±water±
faucet,±and±recheck±the±remote±control±display.
If±the±error±code±is±still±shown:
1.
±Turn±off±the±hot±water±faucet.
2.
±Turn±off±the±water±heater.
3.
±Make±note±of±the±displayed±error±code±and±call±
for±service±assistance.±See±
“Call for Assistance”
±
section±on±page±26.
NOTICE:
±If±the±displayed±error±code±is±not±listed±
in±the±chart,±immediately±turn±off±the±water±heater±and±
call±for±service±assistance.
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