Ricoh 2020D Scanner Reference - Page 81

No User Code is registered. Consult, Clear Misfeeds in ADF.

Get Ricoh 2020D - Aficio B/W Laser PDF manuals and user guides View all Ricoh 2020D manuals
Add to My Manuals
Save this manual to your list of manuals

Page 81 highlights

Troubleshooting Message Causes and solutions [Clear Misfeed(s) in ADF.] Remove the jammed originals. When originals are misfed, place them again. Check whether the originals are suitable to be scanned by the machine. [Communication error has occurred on the network.] Check whether the client computer can use the TCP/IP protocol. [Error has occurred in the scanner.] Check whether the scanning settings made with the application exceed the setting range of the machine. [Error has occurred in the scanner driver.] • Check whether the network cable is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. [Fatal error has occurred in the scanner.] An unrecoverable error has occurred in the machine. Call your service representative. [Insufficient memory. Close all other applications, then Close all the unnecessary applications run- restart scanning.] ning on the client computer. [Insufficient memory. Reduce the scanning area.] • Reset the scan size. • Lower the resolution. 7 • Set with no compression. See p.14 "Send Settings". Note ❒ When a paper misfeed occurs in the machine during printing, scanning cannot be performed. In this case, after the misfed paper has been removed, proceed with scanning. [Invalid Winsock version. Please use version 1.1 or high- Reinstall the operating system of the com- er.] puter or copy Winsock from the operating system CD-ROM. [No response from the scanner.] • Check whether the machine is connected to the network correctly. • The network is crowded. Wait for a while, and then try to reconnect. [No User Code is registered. Consult your system administrator.] Access is restricted with user codes. Consult the system administrator of the machine. [Please call your service representative.] An unrecoverable error has occurred in the machine. Call your service representative. 75

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
Troubleshooting
75
7
[
Clear Misfeed(s) in ADF.
]
Remove the jammed originals. When origi-
nals are misfed, place them again. Check
whether the originals are suitable to be
scanned by the machine.
[
Communication error has occurred on the network.
]
Check whether the client computer can use
the TCP/IP protocol.
[
Error has occurred in the scanner.
]
Check whether the scanning settings made
with the application exceed the setting
range of the machine.
[
Error has occurred in the scanner driver.
]
•
Check whether the network cable is
connected correctly to the client compu-
ter.
•
Check whether the Ethernet board of
the client computer is recognized cor-
rectly by Windows.
•
Check whether the client computer can
use the TCP/IP protocol.
[
Fatal error has occurred in the scanner.
]
An unrecoverable error has occurred in the
machine. Call your service representative.
[
Insufficient memory. Close all other applications, then
restart scanning.
]
Close all the unnecessary applications run-
ning on the client computer.
[
Insufficient memory. Reduce the scanning area.
]
•
Reset the scan size.
•
Lower the resolution.
•
Set with no compression. See p.14
“
Send Settings
”
.
Note
❒
When a paper misfeed occurs in the ma-
chine during printing, scanning cannot
be performed. In this case, after the mis-
fed paper has been removed, proceed
with scanning.
[
Invalid Winsock version. Please use version 1.1 or high-
er.
]
Reinstall the operating system of the com-
puter or copy Winsock from the operating
system CD-ROM.
[
No response from the scanner.
]
•
Check whether the machine is connect-
ed to the network correctly.
•
The network is crowded. Wait for a
while, and then try to reconnect.
[
No User Code is registered. Consult
your system ad-
ministrator.
]
Access is restricted with user codes. Con-
sult the system administrator of the ma-
chine.
[
Please call your service representative.
]
An unrecoverable error has occurred in the
machine. Call your service representative.
Message
Causes and solutions