Ricoh Aficio MP 5002 User Guide - Page 161

Removing Jammed Paper, Security Guide

Page 161 highlights

When You Have Problems Operating the Machine Problem Causes Solutions "Authentication has failed." appears. The entered login user name or login password is not correct. For details about the correct login user name and login password, see Security Guide . "Authentication has failed." The machine cannot perform For details about authentication, see appears. authentication. Security Guide . "You do not have the privileges to use this function." continues to be displayed even though you have entered a valid user name. The logged in user name For details about how to set does not have permission for permissions, see Security Guide . the selected function. An error message remains, even if misfed paper is removed. • When a misfeed message appears, it remains until you open and close the cover as required. • Paper is still jammed in the tray. Remove misfed paper, and then open and close the cover. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . An error message remains, even if consumables are replaced and/or misfed paper is removed. This may occur if the HDD is Press the [Start] key. not installed. Original images are printed on the reverse side of the paper. You may have loaded the paper incorrectly. Load paper into the paper tray or tray 3 (LCT) with the print side up. Load paper into the Large capacity tray (LCT), or bypass tray with the print side down. 159

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Problem
Causes
Solutions
"Authentication has failed."
appears.
The entered login user name
or login password is not
correct.
For details about the correct login user
name and login password, see
Security Guide
.
"Authentication has failed."
appears.
The machine cannot perform
authentication.
For details about authentication, see
Security Guide
.
"You do not have the
privileges to use this
function." continues to be
displayed even though you
have entered a valid user
name.
The logged in user name
does not have permission for
the selected function.
For details about how to set
permissions, see Security Guide
.
An error message remains,
even if misfed paper is
removed.
When a misfeed
message appears, it
remains until you open
and close the cover as
required.
Paper is still jammed in
the tray.
Remove misfed paper, and then open
and close the cover. For details about
removing jammed paper, see
"Removing Jammed Paper",
Troubleshooting
.
An error message remains,
even if consumables are
replaced and/or misfed
paper is removed.
This may occur if the HDD is
not installed.
Press the [Start] key.
Original images are printed
on the reverse side of the
paper.
You may have loaded the
paper incorrectly.
Load paper into the paper tray or tray
3 (LCT) with the print side up. Load
paper into the Large capacity tray
(LCT), or bypass tray with the print side
down.
When You Have Problems Operating the Machine
159