Ricoh Aficio MP 5002 User Guide - Page 182
E-mail TX Result cannot
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10. Troubleshooting Message Causes "Transmission cannot be performed because the certificate for encryption is not currently valid." The user certificate (destination certificate) has expired. "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." (XXX and YYY indicate the user action.) The device certificate (S/ MIME) has expired. "E-mail TX Result cannot be set because the specified destination's certificate is not currently valid." The user certificate (destination certificate) has expired. "The program contains a destination(s) that does not have a certificate." There is no user certificate (destination certificate). "The specified destination for E-mail TX Result, which is registered to the program, has no certificate for encryption." There is no user certificate (destination certificate). "The specified destinations for E-mail TX Result, which is registered to the program, contain a destination(s) that has no certificate for encryption." There is no user certificate (destination certificate). Solutions A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide . For details about the user certificate (destination certificate), see Security Guide . For details about the user certificate (destination certificate), see Security Guide . For details about the user certificate (destination certificate), see Security Guide . For details about the user certificate (destination certificate), see Security Guide . 180