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Ricoh FW770 Operating Instructions - Page 33

Troubleshooting

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TROUBLESHOOTING If Something Goes Wrong If you have problems with your copier, consult the following pages. If a service indicator lights up, read the section below; if the original or the copy is stuck in the copier, see page 29; if the copier won't start, or if copies don't look right, see page 34. If A Service Indicator Lights Up If one of the service indicators shown below appears on the operation panel, turn to the appropriate page and follow the instructions described there. What appears What it means The original or copy paper is jammed somewhere. The copier needs a technician. A cover or unit was left open. The paper roll is finished. The toner cartridge is empty, or almost empty. Wait until the ready indicator lights. The used toner bottle is full. What to do See the following section. Call your technical service center. Close it. See page 40 for a complete list of the places to check. Put in a new roll of paper. See page 23. Replace the toner cartridge. See page 20. Wait. If it stays on for an unusually long time, call your technical service center. Empty the used toner bottle. See page 18. 28

Section	Page
A163 OPERATING INSTRUCTIONS	1
Safety Information	4
COPYING	6
Making One Copy	6
Copying with the Roll Feeder	9
Making Several Copies of the Same Original	11
Making Copies Darker or Lighter	12
Leaving a Blank Margin at the Leading Edge	13
Copying Only a Selected Portion of the Original	15
Using the Rear Table - Originals That Can't Be Bent	17
Copying to Different Media	18
Programming Settings You Often Use	19
What Your Service Representative Can Change	21
MAINTAINING YOUR COPIER	23
Changing the Toner Bottle	23
Adding Toner	25
Loading a Roll of Paper	28
Things to Do Everday	32
TROUBLESHOOTING	33
If Something Goes Wrong	33
If a Service Indicator Lights Up	33
If Jams Occur	34
Others	39
DO'S & DON\	41
WHERE IS IT & WHAT IS IT	43
Displays and Keys	43
The Outside of the Copier	45
WHERE TO PUT YOUR COPIER	47
APPENDIX: PAPER CUTTING RAIL	49
Cutting a Sheet of Paper	49
Loading a New Roll	50
SPECIFICATIONS	52
A251 OPERATING INSTRUCTIONS	54
INTRODUCTION	54
SAFETY INFORMATION	54
1. GETTING STARTED	61
HOW TO USE THIS COPY MACHINE	61
WHERE IT IS & WHAT IT IS	64
Copier Exterior	64
Operation Panel	66
RECOMMENDED ORIGINALS	68
RECOMMENDED PAPER	70
TONER	72
2. COPYING	73
BASIC COPYING (COPYING TO SHEETS)	73
Using the Rear Table	78
COPYING ONTO ROLL PAPER (OPTION)	79
Semi Synchro Cut	80
Preset Cutting	82
Variable Cutting	83
USING THE ROLL CUTTING RAIL (OPTION)	84
3. COPY SETTINGS	86
COPYING ONTO OTHER MEDIA	86
ADJUSTING COPY IMAGE DENSITY	88
MAKING SEVERAL COPIES OF THE SAME ORIGINAL	89
SETTING A LEADING EDGE MARGIN	90
PARTIAL COPYING	91
PROGRAMMING SETTING YOU OF TEN USE	93
A) Program key	93
B) Changing The Default Setting	94
USER TOOLS	95
WHAT YOUR SERVICE REPRESENTATIVE CAN	96
4.MAINTAININGYOURCOPIER	98
CHANGINGTHETONERBOTTLE	98
ADDING TONER	101
LOADING A ROLL OF PAPER	104
LOADING A NEW ROLL(ONTO PAPER CUTTING RAIL)	108
5. TROUBLESHOOTING	110
IfSomethingGoesWrong	110
IfA ServiceIndicatorLightsUp	110
IF JAMS OCCUR	111
OTHERS	117
THINGS TO DO EVERY DAY	119
DO'S & DON'TS	120
WHERE TO PUT YOUR COPIER	121
6. SPECIFICATIONS	124
COPIER	124
OPTIONS	125
INDEX	126
A252 OPERATING INSTRUCTIONS	128
INTRODUCTION	128
SAFETY INFORMATION	128
1. GETTING STARTED	135
HOW TO USE THIS COPY MACHINE	135
WHERE IT IS & WHAT IT IS	138
Copier Exterior	138
Operation Panel	140
RECOMMENDED ORIGINALS	142
RECOMMENDED PAPER	144
TONER	146
2. COPYING	147
BASIC COPYING (COPYING TO SHEETS)	147
Using the Rear Table	152
COPYING ONTO ROLL PAPER (OPTION)	153
Synchro Cutting	154
Preset Cutting	156
Variable Cutting	157
3. COPY SETTINGS	158
COPYING ONTO OTHER MEDIA	158
ADJUSTING COPY IMAGE DENSITY	160
SETTING THE NUMBER OF COPIES (REPEATED COPYING)	161
SETTING A LEADING/TRAILING EDGE MARGIN	162
PARTIAL COPYING	164
PROGRAMMINGSETTING YOUOFTENUSE	166
A)Programkey	166
B) Changing The Default Setting	167
USER TOOLS	168
WHAT YOUR SERVICE REPRESENTATIVE CAN	169
4.MAINTAININGYOURCOPIER	171
CHANGINGTHETONERBOTTLE	171
ADDING TONER	174
LOADING A ROLL OF PAPER	177
5. TROUBLESHOOTING	181
IfSomethingGoesWrong	181
IfA ServiceIndicatorLightsUp	181
IF JAMS OCCUR	182
OTHERS	188
THINGS TO DO EVERY DAY	190
DO'S & DON'TS	191
WHERE TO PUT YOUR COPIER	192
6. SPECIFICATIONS	195
COPIER	195
OPTIONS	196
INDEX	197
B047 OPERATING INSTRUCTIONS	199
Safety Information	203
Safety Information	203
Safety Information	203
When using your equipment, the following safety precautions should always be followed.	203
When using your equipment, the following safety precautions should always be followed.	203
Safety During Operation	203
Safety During Operation	203
In this manual, the following important symbols are used:	203
In this manual, the following important symbols are used:	203
<TABLE>	204
<TABLE>	204
<TABLE>	204
<TABLE>	204
<TABLE>	204
<TABLE>	204
<TABLE BODY>	204
<TABLE ROW>	204
• Connect the power cord directly into a wall outlet and never use an extension cord.	204
• Connect the power cord directly into a wall outlet and never use an extension cord.	204
• Connect the power cord directly into a wall outlet and never use an extension cord.	204
• Connect the power cord directly into a wall outlet and never use an extension cord.	204
• Only connect the machine to the power source described on the inside front cover of this manual.	204
• Only connect the machine to the power source described on the inside front cover of this manual.	204
• Avoid multi-wiring.	204
• Avoid multi-wiring.	204
• Do not damage, break or make any modifications to the power cord. Do not place heavy objects on...	204
• Do not damage, break or make any modifications to the power cord. Do not place heavy objects on...	204
• Do not plug or unplug the power cord with your hands wet. Otherwise, an electric shock might oc...	204
• Do not plug or unplug the power cord with your hands wet. Otherwise, an electric shock might oc...	204
• Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becom...	204
• Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becom...	204
• Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becom...	204
• Make sure the wall outlet is near the machine and freely accessible so that in event of an emer...	204
• Make sure the wall outlet is near the machine and freely accessible so that in event of an emer...	204
• Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of...	204
• Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of...	204
• Do not take apart or attempt any modifications to this machine. There is a risk of fire, electr...	204
• Do not take apart or attempt any modifications to this machine. There is a risk of fire, electr...	204
• To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or scre...	204
• To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or scre...	204
• Some parts of the machine are at a high voltage and could give you an electric shock. Also, if ...	204
• Some parts of the machine are at a high voltage and could give you an electric shock. Also, if ...	204
• Do not keep using the machine with a fault or defect. Contact your service representative.	204
• Do not keep using the machine with a fault or defect. Contact your service representative.	204
• If the machine looks damaged or breaks down, smoke is coming out, there is a strange smell or a...	204
• If the machine looks damaged or breaks down, smoke is coming out, there is a strange smell or a...	204
• Do not put any metal objects or containers holding water (e.g. vases, flowerpots, glasses) on t...	204
• Do not put any metal objects or containers holding water (e.g. vases, flowerpots, glasses) on t...	204
• Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open ...	204
• Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open ...	204
• Disposal can take place at our authorized dealer or at appropriate collection sites.	204
• Disposal can take place at our authorized dealer or at appropriate collection sites.	204
• Dispose of the used toner cartridge in accordance with the local regulation.	204
• Dispose of the used toner cartridge in accordance with the local regulation.	204
<TABLE>	205
<TABLE>	205
<TABLE>	205
<TABLE>	205
<TABLE>	205
<TABLE>	205
<TABLE BODY>	205
<TABLE ROW>	205
• When you pull out the plug from the socket, grip the plug to avoid damaging the cord and causin...	205
• When you pull out the plug from the socket, grip the plug to avoid damaging the cord and causin...	205
• When you pull out the plug from the socket, grip the plug to avoid damaging the cord and causin...	205
• When you pull out the plug from the socket, grip the plug to avoid damaging the cord and causin...	205
• Unplug the power cord from the wall outlet before you move the equipment. While moving the equi...	205
• Unplug the power cord from the wall outlet before you move the equipment. While moving the equi...	205
• When the machine will not be used for a long time, unplug the power cord.	205
• When the machine will not be used for a long time, unplug the power cord.	205
• If you use the machine in a confined space, make sure there is a continuous air turnover.	205
• If you use the machine in a confined space, make sure there is a continuous air turnover.	205
• Keep the machine away from humidity and dust. A fire or an electric shock might occur.	205
• Keep the machine away from humidity and dust. A fire or an electric shock might occur.	205
• Do not place the machine on an unstable or tilted surface. If it topples over, it could cause i...	205
• Do not place the machine on an unstable or tilted surface. If it topples over, it could cause i...	205
• After you move the machine, fix it with the caster fixture. Otherwise, the machine might move o...	205
• After you move the machine, fix it with the caster fixture. Otherwise, the machine might move o...	205
• Protect the equipment from dampness or wet weather, such as rain, snow, and so on.	205
• Protect the equipment from dampness or wet weather, such as rain, snow, and so on.	205
• Do not allow paper clips, staples, or other small metallic objects to fall inside the equipment.	205
• Do not allow paper clips, staples, or other small metallic objects to fall inside the equipment.	205
• Do not reuse stapled paper. Do not use aluminum foil, carbon-containing paper or other conducti...	205
• Do not reuse stapled paper. Do not use aluminum foil, carbon-containing paper or other conducti...	205
• Do not eat or swallow toner.	205
• Do not eat or swallow toner.	205
• Keep toner (used or unused) and toner bottle out of the reach of children.	205
• Keep toner (used or unused) and toner bottle out of the reach of children.	205
• For environmental reasons, do not dispose of the equipment or expended supply waste at househol...	205
• For environmental reasons, do not dispose of the equipment or expended supply waste at househol...	205
• When removing misfed paper, do not touch the fusing section because it could be very hot.	205
• When removing misfed paper, do not touch the fusing section because it could be very hot.	205
• Do not touch the anti-humidity switch from inside the machine because it could be very hot.	205
• Do not touch the anti-humidity switch from inside the machine because it could be very hot.	205
• The inside of the machine could be very hot. Do not touch the parts with a label indicating the...	205
• The inside of the machine could be very hot. Do not touch the parts with a label indicating the...	205
• Rolls of paper can be heavy, so you should be careful when loading one.	205
• Rolls of paper can be heavy, so you should be careful when loading one.	205
• This machine has been tested for safety using this supplier's parts and consumables. We recomme...	205
• This machine has been tested for safety using this supplier's parts and consumables. We recomme...	205
• Our products are engineered to meet high standards of quality and functionality, and we recomme...	205
• Our products are engineered to meet high standards of quality and functionality, and we recomme...	205
• This equipment is only to be installed by a qualified service personnel.	205
• This equipment is only to be installed by a qualified service personnel.	205
ENERGY STAR Program	206
ENERGY STAR Program	206
<TABLE>	206
<TABLE>	206
<TABLE>	206
<TABLE BODY>	206
<TABLE ROW>	206
<GRAPHIC>	206
As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guide...	206
<TABLE>	206
<TABLE>	206
<TABLE BODY>	206
<TABLE ROW>	206
The ENERGY STAR Guidelines intend to establish an international energy-saving system for developi...	206
The ENERGY STAR Guidelines intend to establish an international energy-saving system for developi...	206
When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall place th...	206
This product was designed to reduce the environmental impact associated with office equipment by ...	206
• Auto Off Mode	206
• Auto Off Mode	206
• Auto Off Mode	206
To conserve energy, this product automatically turns off 1 minutes after the last copying or prin...	206
For how to change the default interval before entering Auto Off mode, see “Auto Off Time”	206
Specification	206
Specification	206
Specification	206
<TABLE>	206
<TABLE>	206
<TABLE>	206
<TABLE BODY>	206
<TABLE ROW>	206
FW770	206
<TABLE ROW>	206
<TABLE ROW>	206
Auto Off mode	206
Power consumption	206
1.0 W	206
<TABLE ROW>	206
Default interval	206
30 minute	206
- Recycled Paper	206
- Recycled Paper	206
Please contact your sales or service representative for recommended recycled paper types that may...	206
How to Read this Manual	207
How to Read this Manual	207
Symbols	207
Symbols	207
In this manual, the following symbols are used:	207
In this manual, the following symbols are used:	207
This symbol indicates a potentially hazardous situation that might result in death or serious inj...	207
This symbol indicates a potentially hazardous situation that might result in minor or moderate in...	207
* The statements above are notes for your safety.	207
If this instruction is not followed, paper might be misfed, originals might be damaged, or data m...	207
This symbol indicates the prior knowledge or preparations required before operating.	207
This symbol indicates precautions for operation, or actions to take after misoperation.	207
This symbol indicates numerical limits, functions that cannot be used together, or conditions in ...	207
This symbol indicates a reference.	207
Keys that appear on the machine's panel display.	207
Keys built into the machine's operation panel.	207
TABLE OF CONTENTS	208
Guide to Components 1	208
Copier Exterior 1	208
Operation Panel 3	208
1. Basics	208
Turning on the Power 5	208
Turn On the Main Power 5	208
Turn Off the Main Power 5	208
Recommended Originals 6	208
Non-recommended Originals 7	208
Notes for Leading and Side Edge of the Originals 7	208
Recommended Paper 8	208
Anti-humidity Heater 9	208
Toner 10	208
Handling Toner 10	208
Toner Storage 10	208
Used Toner 10	208
2. Copying	208
Basic Copying (Copying to sheets) 11	208
Using the Roll Feeder (Option) 15	208
Using the Rear Table 17	208
Copying onto Roll Paper (Option) 19	208
Semi Synchro cutting 19	208
Preset Cutting 22	208
Variable Cutting 23	208
Using The Roll Cutting Rail (Option) 25	208
3. Copy Settings	208
Copying Onto Other Media 27	208
Adjusting the Fusing Temperature Manually 28	208
Adjusting Copy Image Density 29	208
Making Several Copies of the Same Original 30	208
Setting a Leading Edge Margin 31	208
Partial Copying 32	208
Programming Settings You Often Use 35	208
A) Program key 35	208
B) Changing the Default Setting 36	208
User Tools 38	208
Settings You Can Change with User Tools 40	209
4. Maintaining Your Copier	209
Changing The Used Toner Bottle 45	209
Adding Toner 48	209
Changing The Roll Paper Size 52	209
Removing the Roll Paper Holder 52	209
Setting the Roll Paper Holder 52	209
Loading A Roll Of Paper 54	209
Loading A New Roll Onto Paper Cutting Rail (Option) 59	209
5. Troubleshooting	209
If Something Goes Wrong 61	209
If Indicator Lights Up 61	209
If Jams Occur 62	209
If the Original is Jammed at the Exit 62	209
If Sheet Paper is Jammed in the Feed-in Slot 63	209
If Sheet Paper is Jammed at the Paper Exit 64	209
If Roll Paper Jams 65	209
If You Cannot See the Roll Paper Jam 67	209
Others 70	209
Absolutely nothing happens 70	209
Something happens, but Set Paper or RF Select never appear 70	209
If Jams Occur Frequently 70	209
If Copies Look Wrong 70	209
White Spots Appear 70	209
Creases 71	209
Copies Come Out Dog Eared 71	209
Black streaks appear on copies 71	209
Daily Maintenance 72	209
Clean the Exposure Glass & the Platen Plate 72	209
Do's & Don'ts 73	209
Where to Put Your Copier 74	209
Machine Environment 74	209
Power Connection 75	209
Access To Machine 76	209
6. Specifications	209
Copier 77	209
Options 78	209
Guide to Components	211
Guide to Components	211
Guide to Components	211
Copier Exterior	211
Copier Exterior	211
<GRAPHIC>	211
<GRAPHIC>	211
<GRAPHIC>	211
1. Locks	211
1. Locks	211
1. Locks	211
Squeeze both locks(1a&1b) to open the unit. Open the unit to empty the used toner bottle and to r...	211
2. Front Cover	211
2. Front Cover	211
Open the cover (and the unit) to access the toner cartridge.	211
3. Original Table	211
3. Original Table	211
Place your original face up here. If you want to copy a stiff original that can't be bent, use th...	211
4. Original Guides	211
4. Original Guides	211
Use the guide to keep the original straight as you feed the original into the copier.	211
5. Operation Panel	211
5. Operation Panel	211
ﬁ P.3 “Operation Panel”	211
ﬁ P.3 “Operation Panel”	211
6. Rear Table	211
6. Rear Table	211
Place stiff originals face down here.	211
7. Roll Feeder (option)	211
7. Roll Feeder (option)	211
Feeds paper from a roll to the copier.	211
8. Paper Guides	211
8. Paper Guides	211
Use the guides to keep the copy paper straight as you feed it into the copier.	211
9. Bypass Table	211
9. Bypass Table	211
Use this table when you want to make copy one by one.	211
10. Table (option)	211
10. Table (option)	211
Holds your copier and the Roll Feeder.	211
11. Main switch	212
11. Main switch	212
Use this switch to turn the copier on and off. The copier will need about 3 minutes to warm up, i...	212
<GRAPHIC>	212
12. Copy Exit Guide	212
Makes sure the copies don't fall off as they come out.	212
Set the manual pocket as shown in the figure.	212
Set the manual pocket as shown in the figure.	212
<GRAPHIC>	212
13. Anti-humidity Heater Switch	212
When humidity is high, the paper in the paper roll tray may absorb moisture, which can effect the...	212
<GRAPHIC>	213
Operation Panel	213
<GRAPHIC>	213
<GRAPHIC>	213
<GRAPHIC>	213
1. Function indicators	213
1. Function indicators	213
1. Function indicators	213
These indicators show which setting you are currently editing, Press the Function key to cycle th...	213
• The top indicator (Paper Length indicator) lights when the paper length is being set.	213
• The top indicator (Paper Length indicator) lights when the paper length is being set.	213
• The top indicator (Paper Length indicator) lights when the paper length is being set.	213
• The middle indicator (Leading Edge indicator) lights when the leading margin is being set.	213
• The middle indicator (Leading Edge indicator) lights when the leading margin is being set.	213
• The bottom indicator (Copy Counter indicator) lights when the number of copies is being set.	213
• The bottom indicator (Copy Counter indicator) lights when the number of copies is being set.	213
2. Paper Length display	213
2. Paper Length display	213
Shows the length of paper the Roll Feeder will send.	213
Preset Cut	213
Preset Cut	213
Preset Cut	213
Press to scrolls through the preset paper lengths for the Roll Feeder.	213
Cut Select	213
Cut Select	213
Cut Select	213
Turns Semi synchro Cut or Preset/Variable Cut on and off.	213
5. Energy Saver	213
5. Energy Saver	213
5. Energy Saver	213
Shows that the machine is in a state of wait (Energy Saver). Press key 9.	213
6. Troubleshooting indicators	213
6. Troubleshooting indicators	213
7. Wait	213
7. Wait	213
7. Wait	213
Shows that the copier is not yet ready to copy.	213
8. Ready (d), Set Original(R), Set Paper (K), Bypass Select (a)	213
8. Ready (d), Set Original(R), Set Paper (K), Bypass Select (a)	213
8. Ready (d), Set Original(R), Set Paper (K), Bypass Select (a)	213
When	213
Clear Modes/Energy Saver	213
Clear Modes/Energy Saver	213
Clear Modes/Energy Saver	213
Cancels all of current settings. When you hold down this key for three seconds or more, the copie...	213
To exit Energy Saver mode, press this key again.	213
Program	213
Program	213
Program	213
Allows you to recall or set a program.	213
The program indicator(LED) lights after you store the setting.	213
Function Select	214
Function Select	214
Function Select	214
Press to change which setting you are editing. The current selection is shown by the indicators a...	214
• Paper Length	214
• Paper Length	214
• Paper Length	214
• Leading Edge	214
• Leading Edge	214
• Copy Counter	214
• Copy Counter	214
Also used for copying a selected portion of the original.	214
+	214
+	214
+	214
Press to increase the value being edited.	214
Press to decrease the value being edited.	214
13. Leading Edge/Copy Counter	214
13. Leading Edge/Copy Counter	214
13. Leading Edge/Copy Counter	214
Displays the margin settings and the number of copies made.	214
14. Roll Feeder	214
14. Roll Feeder	214
14. Roll Feeder	214
Light up when you select Roll Feeder 1 or 2.	214
RF Select/Cut	214
RF Select/Cut	214
RF Select/Cut	214
Use to select the paper feed type (when the Roll Feeder option is installed). Also press to stop ...	214
Copy Media	214
Copy Media	214
Copy Media	214
Press to select the type of copy paper you are using.	214
The copier will apply more or less heat accordingly.	214
• The top indicator-Translucent paper indicator	214
• The top indicator-Translucent paper indicator	214
• The top indicator-Translucent paper indicator	214