Ricoh IM 430Fb User Guide - Page 258
Configuring S/MIME, Security., see Protecting Communication Paths
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9. Troubleshooting When data cannot be sent due to a problem with the destination Message Cause Solution "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group contains either an e-mail destination and/or folder destination that is not supported by the specified transmission method. In the message that appears at each transmission, press [Select]. "SMTP authentication email address and administrator email address mismatch." The SMTP authentication email address and the administrator's e-mail address do not match. For details about how to set SMTP authentication, see "File Transfer", Settings. When the machine cannot be operated due to a problem with the user certificate Message Cause Solution "The destination cannot be selected because its encryption certificate is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see "Configuring S/MIME", Security. "The group destination cannot be selected because it contains a destination with a encryption certificate that is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see "Configuring S/MIME", Security. "Transmission cannot be performed because the encryption certificate is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see "Configuring S/MIME", Security. "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." (XXX and YYY indicate the user action.) The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/MIME), see "Protecting Communication Paths via a Device Certificate", Security. 256