Ricoh MP 3554 User Guide - Page 247
When Data Cannot Be Sent Due to a Problem with the Destination
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When Other Messages Appear Message "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared." Cause A specified destination or sender's name was cleared when the destination list in the delivery server was updated. Solution Specify the destination or sender's name again. When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group contains fax destinations, e-mail destinations, and/or folder destinations, either of which is incompatible with the specified transmission method. In the message that appears at each transmission, press [Select]. "SMTP authentication email address and administrator email address mismatch." The SMTP authentication email address and the administrator's e-mail address do not match. For details about how to set SMTP authentication, see "File Transfer", Connecting the Machine/ System Settings. When the Machine Cannot Be Operated Due to a Problem with the User Certificate Message Cause "The destination cannot be selected because its encryption certificate is not currently valid." The user certificate (destination certificate) has expired. "The group destination cannot be selected because it contains a destination with a encryption certificate that is not currently valid." The user certificate (destination certificate) has expired. Solution A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide. 245