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Samsung CLX 3160FN User Manual (ENGLISH) - Page 82

Printing problems, Samsung CLX-3160 Series - fails to feed

UPC - 635753712490

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Condition Transparencies stick together in the paper exit. Envelopes skew or fail to feed correctly. Suggested solutions Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine. Ensure that the paper guides are against both sides of the envelopes. Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select Samsung CLX-3160 Series as your default printer in your Windows. Check the machine for the following: • The front cover is not closed. Close the cover. • Paper is jammed. Clear the paper jam. See 14.2. • No paper is loaded. Load paper. See 5.6. • The toner cartridge is not installed. Install the toner cartridge. If a system error occurs, contact your service representative. The connection cable between the computer and the machine is not connected properly. Disconnect the printer cable and reconnect it. The connection cable between the computer and the machine is defective. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one. The machine may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. Condition The machine does not print. (continued) The machine selects print materials from the wrong paper source. A print job is extremely slow. Half the page is blank. Possible cause The printer driver may be incorrectly installed. The machine is malfunctioning. The document size is so big that the hard disk space of the computer is not enough to access the print job. The paper source selection in the printer properties may be incorrect. The job may be very complex. If you are using Windows 9x/Me, the Spool Setting may be set incorrectly. The page orientation setting may be incorrect. The paper size and the paper size settings do not match. Suggested solutions Repair the printer software. See the Software Section. Check the display message on the control panel to see if the machine is indicating a system error. Get more hard disk space and print the document again. For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See the printer driver help screen. Reduce the complexity of the page or try adjusting the print quality settings. From the Start menu, choose Settings and then Printers. Right-click the Samsung CLX-3160 Series machine icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting. Change the page orientation in your application. See the printer driver help screen. Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. 14.9

Section	Page
Contents	4
Introduction	11
Special features	11
Printer overview	12
Front view	12
Rear view	12
Control panel overview(CLX-3160FN)	13
Understanding the Status LED	15
Finding more information	15
Selecting a location	16
System setup	17
Menu overview	17
Changing the display language	18
Setting the date and time	18
Changing the clock mode	18
Changing the default mode (CLX-3160FN only)	18
Setting sounds (CLX-3160FN only)	19
Speaker, ringer, key sound, and alarm sound	19
Speaker volume	19
Entering characters using the number keypad	19
Entering alphanumeric characters	19
Keypad letters and numbers	19
Correcting numbers or names	20
Inserting a pause	20
Using the save modes	20
Power Save mode	20
Scan Power Save mode	20
Software overview	21
Supplied software	21
Printer driver features	21
System requirements	22
Network setup	23
Introduction	23
Via network administration programs	23
Via the control panel	23
Supported operating systems	23
Configuring TCP/IP	23
Static addressing	23
Dynamic addressing (BOOTP/DHCP)	24
Setting Ethernet speed	24
Restoring the network configuration	24
Printing a network configuration page	24
Loading originals and print media	25
Loading originals	25
On the scanner glass	25
In the ADF	25
Selecting print media	26
Supported print media types and sizes	27
Media sizes supported in each mode	28
Guidelines for selecting and storing print media	28
Loading paper	30
In the tray 1	30
In the manual feeder	32
Setting the paper size and type	33
Copying	34
Selecting the paper tray	34
Copying	34
Changing the settings for each copy	34
Darkness	34
Original Type	34
Reduced or enlarged copy	35
Changing the default copy settings	35
Using special copy features	35
Collation	35
2-up or 4-up copying	36
ID card copying	36
Poster copying	37
Clone copying	37
Erasing background images	38
Setting copy timeout	38
Basic printing	39
Printing a document	39
Canceling a print job	39
Scanning	40
Scanning basics	40
Scanning to an application using a local connection	40
Scanning using a network connection	41
Preparing for network scanning	41
Scanning to a network client	42
Scanning to Email	42
Changing the settings for each scan job	43
Changing the default scan settings	43
Setting up Address Book	43
Registering speed email numbers	43
Configuring group email numbers	43
Using Address Book entries	43
Searching Address Book for an entry	44
Printing Address Book	44
Faxing (CLX-3160FN only)	45
Sending a fax	45
Setting the fax header	45
Adjusting the document settings	45
Resolution	45
Darkness	46
Sending a fax automatically	46
Sending a fax manually	46
Confirming a transmission	47
Automatic redialing	47
Redialing the last number	47
Receiving a fax	47
Selecting the paper tray	47
Changing receiving modes	47
Receiving automatically in Fax mode	48
Receiving manually in Tel mode	48
Receiving manually using an extension telephone	48
Receiving automatically in Ans/Fax mode	48
Receiving faxes using DRPD mode	48
Receiving in secure receiving mode	49
Activating secure receiving mode	49
Printing received faxes	49
Deactivating secure receiving mode	49
Receiving faxes in memory	49
Other ways to fax	50
Sending a fax to multiple destinations	50
Sending a delayed fax	50
Adding pages to a delayed fax	51
Canceling a delayed fax	51
Sending a priority fax	51
Forwarding faxes	51
Forwarding sent faxes to another fax machine	51
Forwarding sent faxes to email address	51
Forwarding received faxes to another fax machine	52
Forwarding received faxes to email address	52
Fax setup (CLX-3160FN only)	53
Changing the fax setup options	53
Sending options	53
Receiving options	53
Changing the default document settings	54
Printing sent fax report automatically	54
Setting up Address Book	55
Speed buttons	55
Speed dial numbers	55
Group dial numbers	56
Searching Address Book for an entry	56
Deleting a Address Book entry	57
Printing Address Book	57
Using USB flash memory	58
About USB memory	58
Plugging in a USB memory device	58
Scanning to a USB memory device	59
Scanning	59
Customizing Scan to USB	59
Printing from a USB memory device	59
Backing up data (CLX-3160FN only)	60
Backing up data	60
Restoring data	60
Managing USB memory	60
Deleting an image file	60
Formatting a USB memory device	60
Viewing the USB memory status	61
Printing directly from a digital camera	61
Ordering supplies and accessories	62
Supplies	62
Accessories	62
How to purchase	62
Maintenance	63
Printing reports	63
Printing a report	63
Other available reports(CLX-3160FN only)	63
Clearing memory	64
Cleaning your machine	64
Cleaning the outside	64
Cleaning the inside	64
Cleaning the scan unit	66
Maintaining the toner cartridge	66
Redistributing toner	66
Replacing the toner cartridge	67
Sending new toner notification (CLX-3160FN only)	68
Replacing the Imaging Unit	69
Replacing the Waste Toner Container	71
Maintenance Parts	72
Checking replaceables	72
Replacing the ADF rubber pad	72
Managing your machine from the website	73
Checking the machine’s serial number	73
Troubleshooting	74
Clearing document jams	74
Exit misfeed	74
Roller misfeed	75
Clearing paper jams	75
In the tray 1	75
In the optional tray 2	76
In the mamual feeder	77
In the paper exit area	77
Tips for avoiding paper jams	78
Understanding display messages	78
Solving other problems	81
Paper feeding problems	81
Printing problems	82
Printing quality problems	83
Copying problems	85
Scanning problems	86
Network Scan problems	87
Fax problems (CLX-3160FN only)	87
Common Windows problems	88
Common Linux problems	88
Common Macintosh problems	90
Specifications	91
General specifications	91
Printer specifications	91
Scanner and copier specifications	92
Facsimile specifications (CLX-3160FN only)	92
Index	93
Software section	95
Software section Contents	96
Installing Printer Software in Windows	99
Installing Printer Software	99
Installing Software for Local Printing	99
Installing Software for Network Printing	102
Reinstalling Printer Software	105
Removing Printer Software	106
Basic Printing	107
Printing a Document	107
Printing to a file (PRN)	107
Printer Settings	108
Layout Tab	108
Paper Tab	109
Graphics Tab	110
Extras Tab	111
About Tab	111
Printer Tab	111
Using a Favorite Setting	112
Using Help	112
Advanced Printing	113
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	113
Printing Posters	114
Printing Booklets	114
Printing on Both Sides of Paper	115
Printing a Reduced or Enlarged Document	115
Fitting Your Document to a Selected Paper Size	115
Using Watermarks	116
Using an Existing Watermark	116
Creating a Watermark	116
Editing a Watermark	116
Deleting a Watermark	116
Using Overlays	117
What is an Overlay?	117
Creating a New Page Overlay	117
Using a Page Overlay	117
Deleting a Page Overlay	117
Sharing the Printer Locally	118
Setting Up a Host Computer	118
Setting Up a Client Computer	118
Using Smart Panel	119
Understanding Smart Panel	119
Opening the Troubleshooting Guide	120
Using Printer Settings Utility	120
Using Onscreen Help File	120
Changing the Smart Panel Program Settings	120
Scanning	121
Scanning Using Samsung SmarThru	121
Uninstalling Samsung SmarThru	121
Using Samsung SmarThru	122
Using Onscreen Help File	123
Scanning Process with TWAIN- enabled Software	123
Scanning Using the WIA Driver	123
Using Your Printer in Linux	124
Getting Started	124
Installing the Unified Linux Driver	124
Installing the Unified Linux Driver	124
Uninstalling the Unified Linux Driver	125
Using the Unified Driver Configurator	126
Opening the Unified Driver Configurator	126
Printers Configuration	126
Scanners Configuration	127
Ports Configuration	127
Configuring Printer Properties	128
Printing a Document	128
Printing from Applications	128
Printing Files	129
Scanning a Document	129
Using the Image Manager	130
Using Your Printer with a Macintosh	132
Installing Software for Macintosh	132
Setting Up the Printer	133
For a Network-connected Macintosh	133
For a USB-connected Macintosh	133
Printing	134
Printing a Document	134
Changing Printer Settings	134
Printing Multiple Pages on One Sheet of Paper	135
Scanning	136
Software section Index	137
A	137
B	137
C	137
D	137
E	137
F	137
G	137
H	137
I	137
L	137
M	137
N	137
O	137
P	137
R	137
S	138
T	138
U	138