Samsung CLX 3160FN User Manual (ENGLISH) - Page 89

Condition, Suggested solutions, Drivers, with ipp Internet Printing Protocol - drivers windows 7

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Condition The machine does not print. Some color images come out all black. Some color images come out in unexpected color. The machine does not print whole pages and its output is half page printed. Suggested solutions The CUPS (Common Unix Printing System) version distributed with SuSE Linux 9.2 (cups-1.1.21) has a problem with ipp (Internet Printing Protocol) printing. Use the socket printing instead of ipp or install later version of CUPS (cups-1.1.22 or higher). This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at www.ghostscript.com. This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions at www.ghostscript.com. It is a known problem that occurs when a color printer is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and reported to bugs.ghostscript.com as Ghostscript Bug 688252. The problem is solved in AFPL Ghostscript v. 8.52 or above. Download the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ ghostscript/ and install it to solve this problem. Condition The machine does not appear on the scanners list. Suggested solutions • Check if your machine is attached to your computer. Make sure that it is connected properly via the USB port and is turned on. • Check if the scanner driver for your machine is installed in your system. Open Unified Driver configurator, switch to Scanners configuration, then press Drivers. Make sure that driver with a name corresponding to your machine's name is listed in the window. Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different "consumer" application to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other "consumer" will encounter "device busy" response. This can usually happen while starting scan procedure, and appropriate message box appears. • To identify the source of the problem, you should open ports configuration and select the port assigned to your scanner. port's symbol /dev/mfp0 corresponds to LP:0 designation displayed in the scanners' options, /dev/ mfp1 relates to LP:1 and so on. USB ports start at /dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port's owner is not functioning properly. 14.16

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14
.16
<
Troubleshooting>
The machine does not
print.
The CUPS (Common Unix Printing
System) version distributed with SuSE
Linux 9.2 (cups-1.1.21) has a problem
with ipp (Internet Printing Protocol)
printing.
Use the socket printing instead of ipp or
install later version of CUPS (cups-1.1.22
or higher).
Some color images
come out all black.
This is a known bug in Ghostscript (until
GNU Ghostscript version 7.05) when the
base color space of the document is
indexed color space and it is converted
through CIE color space. Because
Postscript uses CIE color space for Color
Matching System, you should upgrade
Ghostscript on your system to at least
GNU Ghostscript version 7.06 or later. You
can find recent Ghostscript versions at
www.ghostscript.com.
Some color images
come out in
unexpected color.
This is a known bug in Ghostscript (until
GNU Ghostscript version 7.xx) when the
base color space of the document is
indexed RGB color space and it is
converted through CIE color space.
Because Postscript uses CIE color space
for Color Matching System, you should
upgrade Ghostscript on your system to at
least GNU Ghostscript version 8.xx or
later. You can find recent Ghostscript
versions at www.ghostscript.com.
The machine does not
print whole pages and
its output is half page
printed.
It is a known problem that occurs when a
color printer is used on version 8.51 or
earlier of Ghostscript, 64-bit Linux OS,
and reported to bugs.ghostscript.com as
Ghostscript Bug 688252.
The problem is solved in AFPL
Ghostscript v. 8.52 or above. Download
the latest version of AFPL Ghostscript
from http://sourceforge.net/projects/
ghostscript/ and install it to solve this
problem.
Condition
Suggested solutions
The machine does not
appear on the
scanners list.
•
Check if your machine is attached to
your computer. Make sure that it is
connected properly via the USB port
and is turned on.
•
Check if the scanner driver for your
machine is installed in your system.
Open Unified Driver configurator, switch
to Scanners configuration, then press
Drivers
. Make sure that driver with a
name corresponding to your machine's
name is listed in the window. Check if
the port is not busy. Since functional
components of MFP (printer and
scanner) share the same I/O interface
(port), the situation of simultaneous
access of different “consumer”
application to the same port is possible.
To avoid possible conflicts, only one of
them at a time is allowed to gain control
over the device. The other “consumer”
will encounter “device busy” response.
This can usually happen while starting
scan procedure, and appropriate
message box appears.
•
To identify the source of the problem,
you should open ports configuration and
select the port assigned to your
scanner. port's symbol /dev/mfp0
corresponds to LP:0 designation
displayed in the scanners’ options, /dev/
mfp1 relates to LP:1 and so on. USB
ports start at /dev/mfp4, so scanner on
USB:0 relates to /dev/mfp4 respectively
and so forth sequentially. In the
Selected port pane you can see if the
port is occupied by some other
application. If this is the case, you
should wait for completion of the current
job or should press Release port button,
if you are sure that the present port's
owner is not functioning properly.
Condition
Suggested solutions