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Samsung CLX2160N User Manual (ENGLISH) - Page 64

Network Scan problems (CLX-2160N only), Common Windows problems, Network Scan - mac

UPC - 635753710205

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Network Scan problems (CLX-2160N only) Condition I cannot find a scanned image file. I cannot find the scanned image file after scanning. I forgot my ID and PIN. I cannot view the Help file. I cannot use the Samsung Network Scan Manager. Suggested solutions You can check the scanned file's destination in the Advanced page in the Network Scan program's Properties screen. • Check if the scanned file's application is on your computer. • Check Send image immediately to the specified folder using an associated default application in the Advanced page in the Network Scan program's Properties screen to open the scanned image immediately after scanning. Check your ID and PIN in the Server page in the Network Scan program's Properties screen. To view the Help file, you need to have Internet Explorer 4 service pack 2 or above. Check your operating system. Supporting operating systems are Windows 98/Me/2000/XP/ 2003/vista. Common Windows problems Condition "File in Use" message appears during installation. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. "Fail To Print", "A printer timeout error occurred." messages appear. Suggested solutions Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver. Close all other applications, reboot Windows and try printing again. These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred. Note Refer to Microsoft Windows 98/Me/2000/XP/2003/Vista User's Guide that came with your PC for further information on Windows error messages. Common Macintosh problems Condition Suggested solutions The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products: Printing the PDF file as an image may solve this problem. Turn on Print As Image from the Acrobat printing options. The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2. Note: It will take longer to print when you print a PDF file as an image. Update your Mac OS to OS 10.3.3. or higher. Some letters are not displayed normally during the cover sheet printing. This problem is caused because Mac OS cannot find the font during the cover page printing. Alphanumeric characters, in the Billing Info field, are only allowed for printing on the cover page. Other characters will be broken on the printout. 11.11

Section	Page
Contents	5
Introduction	12
Special features	12
Machine overview	13
Front view	13
Rear view	13
Control panel overview	14
Understanding the Status LED	15
Status LED	15
Status LED with the toner cartridge messages	15
Finding more information	16
Selecting a location	16
Printing a demo page	17
Altitude adjustment	17
System setup	18
Menu overview	18
Changing the display language	19
Using the power save mode	19
Auto continue	19
Software overview	20
Supplied software	20
Printer driver features	20
System requirements	21
Network setup (CLX-2160N only)	22
Introduction	22
Via network administration programs	22
Via the control panel	22
Supported operating systems	22
Configuring TCP/IP	22
Static addressing	22
Dynamic addressing (BOOTP/DHCP)	23
Setting ethernet speed	23
Restoring the network configuration	23
Printing a network configuration page	23
Selecting and loading print media	24
Loading originals	24
Selecting print media	24
Supported print media types and sizes	25
Media sizes supported in each mode	26
Guidelines for selecting and storing print media	26
Guidelines for special print media	26
Loading paper	28
In the tray	28
In the manual feeder	30
Setting the paper size and type	31
Copying	32
Selecting the paper tray	32
Copying	32
Changing the settings for each copy	32
Reduced/Enlarged copy	32
Darkness	32
Original type	33
Changing the default copy settings	33
Setting copy timeout	33
ID card copying	34
Using special copy features	34
2-up or 4-up copying	34
Poster copying	35
Clone copying	35
Erasing background images	36
Basic printing	37
Printing a document	37
Canceling a print job	37
Scanning	38
Scanning basics	38
Scanning to an application using a local connection	38
Scanning using a network connection (CLX-2160N only)	39
Preparing for network scanning	39
Scanning to a network client	39
Changing the settings for each scan job	40
Changing the default scan settings	40
Using USB flash memory	41
About USB memory	41
Plugging in a USB memory device	41
Scanning to a USB memory device	42
Scanning	42
Customizing scan to USB	42
Printing from a USB memory device	43
Managing USB memory	43
Deleting an image file	43
Formatting a USB memory device	43
Viewing the USB memory status	44
Printing directly from a digital camera	44
Maintenance	45
Printing reports	45
Printing a report	45
Clearing memory	45
Cleaning your machine	46
Cleaning the outside	46
Cleaning the inside	46
Cleaning the scan unit	47
Maintaining the toner cartridge	48
Toner cartridge storage	48
Expected cartridge life	48
Redistributing toner	48
Replacing the toner cartridge	49
Replacing the imaging unit	50
Replacing the waste toner container	52
Maintenance parts	53
Checking replaceables	53
Managing your machine from the website	53
Checking the machine’s serial number	53
Troubleshooting	54
Tips for avoiding paper jams	54
Clearing paper jams	54
In the tray	54
In the manual feeder	55
In the paper exit area	55
Understanding display messages	56
Solving other problems	58
Paper feeding problems	58
Printing problems	59
Printing quality problems	60
Copying problems	63
Scanning problems	63
Network Scan problems (CLX-2160N only)	64
Common Windows problems	64
Common Macintosh problems	64
Common Linux problems	65
Ordering supplies	68
Supplies	68
How to purchase	68
Specifications	69
General specifications	69
Printer specifications	69
Scanner and copier specifications	70
Index	71
Software section	73
Software section Contents	74
Installing Printer Software in Windows	77
Installing Printer Software	77
Installing Software for Local Printing	77
Installing Software for Network Printing	80
Reinstalling Printer Software	83
Removing Printer Software	84
Basic Printing	85
Printing a Document	85
Printing to a file (PRN)	85
Printer Settings	86
Layout Tab	86
Paper Tab	87
Graphics Tab	88
Extras Tab	89
About Tab	89
Printer Tab	89
Using a Favorite Setting	90
Using Help	90
Advanced Printing	91
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	91
Printing Posters	92
Printing Booklets	92
Printing on Both Sides of Paper	93
Printing a Reduced or Enlarged Document	93
Fitting Your Document to a Selected Paper Size	93
Using Watermarks	94
Using an Existing Watermark	94
Creating a Watermark	94
Editing a Watermark	94
Deleting a Watermark	94
Using Overlays	95
What is an Overlay?	95
Creating a New Page Overlay	95
Using a Page Overlay	95
Deleting a Page Overlay	95
Sharing the Printer Locally	96
Setting Up a Host Computer	96
Setting Up a Client Computer	96
Using Smart Panel	97
Understanding Smart Panel	97
Opening the Troubleshooting Guide	98
Using Printer Settings Utility	98
Using Onscreen Help File	98
Changing the Smart Panel Program Settings	98
Scanning	99
Scanning Using Samsung SmarThru	99
Uninstalling Samsung SmarThru	99
Using Samsung SmarThru	100
Using Onscreen Help File	101
Scanning Process with TWAIN- enabled Software	101
Scanning Using the WIA Driver	101
Windows XP	101
Windows Vista	102
Using Your Printer in Linux	103
Getting Started	103
Installing the Unified Linux Driver	103
Installing the Unified Linux Driver	103
Uninstalling the Unified Linux Driver	104
Using the Unified Driver Configurator	105
Opening the Unified Driver Configurator	105
Printers Configuration	105
Scanners Configuration	106
Ports Configuration	106
Configuring Printer Properties	107
Printing a Document	107
Printing from Applications	107
Printing Files	108
Scanning a Document	108
Using the Image Manager	109
Using Your Printer with a Macintosh	111
Installing Software for Macintosh	111
Setting Up the Printer	112
For a Network-connected Macintosh	112
For a USB-connected Macintosh	112
Printing	113
Printing a Document	113
Changing Printer Settings	113
Printing Multiple Pages on One Sheet of Paper	114
Scanning	115
Software section Index	116
A	116
B	116
C	116
D	116
E	116
F	116
G	116
H	116
I	116
L	116
M	116
N	116
O	116
P	116
R	117
S	117
T	117
U	117

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Troubleshooting>

Network Scan problems (CLX-2160N only)

Common Windows problems

Condition