Samsung EK-GN120A User Manual Generic Wireless Ek-gn120a Galaxy Nx Jb English - Page 169

Troubleshooting, The subject's eyes appear red, Photos have dust spots, Photos are blurred

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Section 11: Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. The subject's eyes appear red Red eyes occur when the subject's eyes reflect light from the camera flash. • Set the flash option to Auto + Red-eye or Fill in + Red-eye. • If the photo has already been taken, touch Edit ➔ Portrait ➔ Red-eye fix in Gallery. Photos have dust spots If dust particles are present in the air, you may capture them in photos when you use the flash. • Turn the flash off or avoid taking photos in a dusty place. • Adjust the ISO sensitivity. Photos are blurred when shooting at night Blurring can occur if you take photos in low light conditions or hold the device incorrectly. • Half-press the Shutter button to ensure the subject is focused. • Set the image stabilizer option. • Use a tripod to prevent shaking. Photos are blurred when shooting at night As the device tries to let in more light, the shutter speed slows. This can make it difficult to hold the device steady long enough to take a clear picture and may result in device shake. • Set Night in smart mode. • Turn the flash on. • Adjust the ISO sensitivity. • Use a tripod to prevent your device from shaking. Troubleshooting 165

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Troubleshooting
165
Section 11: Troubleshooting
Before contacting a Samsung Service Centre, please attempt
the following solutions. Some situations may not apply to
your device.
The subject’s eyes appear red
Red eyes occur when the subject’s eyes
reflect light from the camera flash.
•
Set the flash option to
Auto
+
Red-eye
or
Fill in
+
Red-eye
.
•
If the photo has already been taken,
touch
Edit
➔
Portrait
➔
Red-eye fix
in Gallery.
Photos have dust spots
If dust particles are present in the air,
you may capture them in photos when
you use the flash.
•
Turn the flash off or avoid taking photos in
a dusty place.
•
Adjust the ISO sensitivity.
Photos are blurred
when shooting at night
Blurring can occur if you take photos in
low light conditions or hold the device
incorrectly.
•
Half-press the Shutter button to ensure the
subject is focused.
•
Set the image stabilizer option.
•
Use a tripod to prevent shaking.
Photos are blurred
when shooting at night
As the device tries to let in more light,
the shutter speed slows. This can make
it difficult to hold the device steady long
enough to take a clear picture and may
result in device shake.
•
Set
Night
in smart mode.
•
Turn the flash on.
•
Adjust the ISO sensitivity.
•
Use a tripod to prevent your device from shaking.