Samsung ML 1430 User Guide - Page 105

Common Windows Problems

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Common Windows Problems Problem "File in Use" message appears during installation. "Error Writing to LPTx" message appears. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. Possible Cause and Solution Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver. • Insure the cables are connected correctly, the printer is on, and the Data light on the control panel is on. • If bi-directional communication is not turned on in the driver, it will also cause this message. • From the Start menu, select Settings, then Printers. Right-click on the Samsung ML-1430 Series printer icon and select Properties. From the Details tab, click on Port Settings. Uncheck the Check Port State before Printing box and click OK. From Spool Settings, select Print Directly to Printer and click OK. Try printing again. Close all other applications, reboot Windows, and try printing again. Note: Refer to Microsoft Windows 9x, Me, NT 4.0, 2000 or XP documentation that came with your PC for further information on Windows error messages. 7.20 PROBLEM SOLVING

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7.
20
P
ROBLEM
S
OL
VING
Note:
Refer to Microsoft Windows 9x, Me, NT 4.0, 2000 or XP documentation that came with your
PC for further information on Windows error messages.
Problem
“File in Use” message
appears during installation.
“Error Writing to LPTx”
message appears.
“General Protection Fault”,
“Exception OE”, “Spool32”,
or “Illegal Operation”
messages appear.
Possible Cause and Solution
Exit all software applications. Remove all software from the
StartUp Group, then restart Windows. Reinstall the printer
driver.
• Insure the cables are connected correctly, the printer is
on, and the
Data
light on the control panel is on.
• If bi-directional communication is not turned on in the
driver, it will also cause this message.
• From the
Start
menu, select
Settings
, then
Printers
.
Right-click on the Samsung ML-1430 Series printer icon
and select
Properties
. From the
Details
tab, click on
Port Settings
. Uncheck the
Check Port State before
Printing
box and click
OK
. From
Spool Settings
, select
Print Directly to Printer
and click
OK
. Try printing
again.
Close all other applications, reboot Windows, and try
printing again.
Common Windows Problems