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Samsung ML-2010 User Manual (ENGLISH) - Page 58

Problem, Possible Cause, Solution, ATTENTION - printer drivers

UPC - 635753622317

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Problem Possible Cause Solution The paper keeps jamming. There is too much paper in the paper tray. Remove excess paper from the tray. If printing on special materials, use the manual feed mode. An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. There may be debris inside the machine. Open the front cover and remove the debris. The printer prints, but the text is wrong, garbled, or incomplete. The printer cable is loose or defective. Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable. The wrong printer driver was selected. Check the application's printer selection menu to ensure that your printer is selected. The software Try printing a job from another application is malfunctioning. application. 5 Pages print, but are blank. The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. See page 4.3. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure it does not contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. ATTENTION: If you have any printing problem after your printer prints about 50,000 pages, you must contact the customer service to replace the transfer roller. SOLVING PROBLEMS 5.5

Section	Page
User's Guide	1
Contents	5
1 Introduction	14
Special Features	15
Printer Driver Features	16
Printer Components	17
Front View	17
Rear View	18
Understanding the Control Panel	19
On Line/Error and Toner Save LEDs	19
Cancel button	20
2 Setting Up Your Printer	21
Unpacking	22
Selecting a Location	23
Installing the Toner Cartridge	24
Loading Paper	27
Connecting a Printer Cable	29
Turning the Printer on	30
Printing a Demo Page	31
Installing Printer Software	32
System Requirements	33
3 Using Print Materials	34
Choosing Paper and Other Materials	35
Type, Input Sources and Capacities	36
Guidelines for Paper and Special Materials	36
Verifying the Output Location	39
Loading Paper	39
Using the Tray	39
Using the Manual Tray	40
Printing on Special Materials	41
Canceling a Print Job	43
4 Maintaining Your Printer	45
Maintaining the Toner Cartridge	46
Redistributing Toner	47
Replacing the Toner Cartridge	49
Using the Toner Save Mode	49
Cleaning the Printer	50
Cleaning the Outside	50
Cleaning the Inside	50
Consumables and Replacement Parts	53
5 Solving Problems	54
Troubleshooting Checklist	55
Solving General Printing Problems	56
Clearing Paper Jams	59
In the Paper Exit Area	59
In the Paper Feed Area	61
In the Manual Tray	62
Around the Toner Cartridge	62
Tips for Avoiding Paper Jams	63
Solving Print Quality Problems	64
Print Quality Checklist	64
Solving Print Quality Problems	65
Troubleshooting Error Messages	70
Common Windows Problems	71
Common Macintosh Problems	71
Common Linux Problems	72
6 Specifications	76
Printer Specifications	77
Paper Specifications	78
Overview	78
Supported Sizes of Paper	79
Guidelines for Using Paper	80
Paper Specifications	81
Paper Output Capacity	81
Printer and Paper Storage Environment	82
Index	83
C	83
D	83
E	83
I	83
L	83
M	83
O	83
P	83
Q	83
S	83
T	83
U	84
Software User’s Guide	85
Contents	86
1 Installing Printer Software in Windows	88
Installing Printer Software	88
Changing the Software Language	89
Reinstalling Printer Software	90
Removing Printer Software	90
2 Basic Printing	91
Printing a Document	91
Printer Settings	92
Layout Tab	92
Paper Tab	93
Graphics Tab	94
Extras Tab	95
About Tab	95
Printer Tab	95
Using a Favorite Setting	96
Using Help	96
3 Advanced Printing	97
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	97
Printing Posters	98
Printing Booklets	98
Printing on Both Sides of Paper (Manual Duplex)	99
Printing a Reduced or Enlarged Document	100
Fitting Your Document to a Selected Paper Size	100
Using Watermarks	101
Using an Existing Watermark	101
Creating a Watermark	101
Editing a Watermark	102
Deleting a Watermark	102
Using Overlays	102
What is an Overlay?	102
Creating a New Page Overlay	102
Using a Page Overlay	103
Deleting a Page Overlay	104
4 Sharing the Printer Locally	105
Setting Up a Host Computer	105
Setting Up a Client Computer	105
5 Using Status Monitor	106
Opening the Troubleshooting Guide	106
Changing the Status Monitor Program Settings	106
6 Using Your Printer in Linux	107
System Requirements	107
Installing the Printer Driver	108
Changing the Printer Connection Method	109
Uninstalling the Printer Driver	110
Using the Configuration Tool	110
Changing LLPR Properties	111
7 Using Your Printer with a Macintosh	112
Installing Software for Macintosh	112
Setting Up the Printer	113
For a Network-connected Macintosh	113
For a USB-connected Macintosh	113
Printing	113
Printing a Document	113
Changing Printer Settings	114
Printing Multiple Pages on One Sheet of Paper	115
Index	116
A	116
B	116
D	116
E	116
F	116
G	116
H	116
I	116
L	116
M	116
N	116
O	116
P	116
S	116
T	117
U	117