Samsung PCK5315R User Manual (user Manual) (ver.1.0) (English) - Page 57

Five : TROUBLESHOOTING, Identifying Problems

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Chapter Five TROUBLESHOOTING If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center. Identifying Problems Problem Poor picture Poor sound quality. No picture or sound. No color, wrong colors or tints. Picture rolls vertically. The TV operates eratically Your remote control does not operate your TV. The TV won't turn on. Possible Solution Try another channel. Adjust the antenna. Check all wire connections. Try another channel. Adjust the antenna. Try another channel. Press the TV/VIDEO button. Make sure the TV is plugged in. Check the antenna connections. Make sure the program is broadcast in color. Adjust the picture settings. Adjust the antenna. Check all wire connections. Unplug the TV for 30 seconds, then try operating it again. Press the "MODE" button to put your remote control in the "TV" mode. Make sure the wall outlet is working. Note: If you watch a still image or the screen in the 16:9 aspect ratio format for a long time, some burning images may be seen on the screen. 5.1 CHAPTER FIVE: TROUBLESHOOTING

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If the TV seems to have a problem, first try this list of possible problems and solutions. If
none of these troubleshooting tips apply, then call your nearest service center.
Identifying Problems
Note: If you watch a still image or the screen in the 16:9 aspect ratio format for a
long time, some burning images may be seen on the screen.
C
HAPTER
F
IVE
: T
ROUBLESHOOTING
5
.1
Chapter Five
T
ROUBLESHOOTING
Problem
Possible Solution
Poor picture
Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality.
Try another channel.
Adjust the antenna.
No picture or sound.
Try another channel.
Press the TV/VIDEO button.
Make sure the TV is plugged in.
Check the antenna connections.
No color, wrong colors or tints.
Make sure the program is broadcast in color.
Adjust the picture settings.
Picture rolls vertically.
Adjust the antenna.
Check all wire connections.
The TV operates eratically
Unplug the TV for 30 seconds, then try
operating it again.
Your remote control does not
Press the “MODE” button to put your remote
operate your TV.
control in the “TV” mode.
The TV won’t turn on.
Make sure the wall outlet is working.