Samsung R225 User Manual (ENGLISH) - Page 53
Solving Problems - wrong card
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Solving Problems Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary service call. When you switch your phone on, the following messages appear Insert SIM Card • Check that the SIM card is correctly installed. • This phone requires a 3 V SIM card. Please contact your service provider if you experience any problems. Phone Locked • The automatic locking function has been enabled. You must enter the phone's password before you can use the phone. Enter PIN • You are using your phone for the first time. You must enter the Personal Identification Number supplied with the SIM card. • The option requiring that the PIN be entered each time the phone is switched on has been enabled. You must enter your PIN and then disable this option if so required. Enter PUK • The PIN code was entered wrongly three times in succession and the phone is now blocked. Enter the PUK supplied by your network operator. 100 Solving Problems "No service" is displayed • The network connection was lost. You may be in a weak reception area (in a tunnel or surrounded by buildings). Move and try again. • You are trying to access an option for which you have not taken out a subscription with your service provider. Contact the service provider for further details. You have entered a number but it was not dialed • Have you pressed ? • Are you accessing the right cellular network? Your correspondent cannot reach you • Is your phone switched on ( pressed for more than one second)? • Are you accessing the right cellular network? Your correspondent cannot hear you speaking • Have you switched off the microphone ( appears)? • Are you holding the phone close enough to your mouth? The microphone is located in the bottom center of the phone. 101