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Samsung SGH-E315 User Manual (user Manual) (ver.f4) (English) - Page 149

Solving problems

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Solving problems If you are experiencing problems with your phone, perform the following simple checks before contacting a service professional. This may save you the time and expense of an unnecessary service call. When you switch your phone on, the following messages display Insert SIM Card ● Check that the SIM card is correctly installed. Phone Locked Enter Password ● The automatic locking function has been enabled. You must enter the phone's password before you can use the phone. Enter PIN ● You are using your phone for the first time. You must enter the Personal Identification Number supplied with the SIM card. ● The PIN Check feature is enabled. Every time the phone is switched on, the PIN has to be entered. To disable this feature, use the PIN Check menu. Enter PUK ● The PIN code was entered incorrectly three times in succession and the phone is now blocked. Enter the PUK supplied by your service provider. "No Service," "Network Failure" or "Not Done" displays ● The network connection was lost. You may be in a weak signal area. Move and try again. Solving problems 145

Section	Page
Unpacking	11
Your phone	13
Phone layout	13
Display	17
Icons	18
Service light	20
Camera	20
Getting started	21
Installing the SIM card	21
1. If necessary, switch your phone off by holding down the key until the power-off image displays.	21
Charging a battery	23
1. With the battery installed, plug the connector of the travel adapter into the jack at the bottom of the phone.	23
Switching your phone on/off	25
1. Open the phone.	25
Call functions	27
Making a call	27
1. Press and hold the key. The + character displays.	27
1. If you have typed characters on the display, press the key to return to Idle mode.	28
Adjusting the volume	29
Answering a call	30
1. To answer a call, open your phone and press the key or press the Accept soft key.	30
Viewing missed calls	30
1. Open your phone, if closed.	31
1. With the Missed Calls menu displayed (Menu 2.1), use the Up and Down keys to highlight the number you want to edit.	31
1. With the Missed Calls menu displayed (Menu 2.1), use the Up and Down keys to highlight the number you want to delete.	32
Quickly switching to Silent mode	33
Selecting functions and options	35
Using the soft keys	35
Selecting options	36
1. Select the menu you want.	36
Phone book	37
Storing a number with a name	37
1. Enter the number you want to store.	37
Storing a number using the Phone book menu	38
1. At the idle screen, press the Ph.Book soft key.	38
Using Phone book entry options	39
1. Photo Caller ID: allows you to assign one of your photos as a caller ID image, which is displayed when you receive a call from the selected number. For details about the Camera feature, see page 121.	39
Dialling a number from Phone book	41
1. Enter the location number for the phone number you want to dial, press the key.	41
1. In Idle mode, press and hold . A + displays.	42
Speed-dialing	42
1. When the idle screen displays, press the Ph.Book soft key.	42
Searching for and dialing numbers in Phone book	44
1. When the idle screen displays, press the Ph.Book soft key.	44
1. When the idle screen displays, press the Ph.Book soft key.	45
Editing a caller group	46
1. When the idle screen displays, press the Ph.Book soft key.	46
Deleting all of the Phone book entries	47
1. When the idle screen displays, press the Ph.Book soft key.	47
Checking the memory status	48
1. When the idle screen displays, press the Ph.Book soft key.	48
Setting Your Own Number	48
1. When the idle screen displays, press the Ph.Book soft key.	48
Entering text	51
Changing the text input mode	52
Using T9 mode	53
1. When you are in T9 mode, start entering a word by pressing keys 2 through 9. Press each key only once for each letter in a word.	53
1. After pressing the keys corresponding to the word you want to add, press or use the Up or Down key to display an alternative words.	54
Using Alphabet mode	55
1. Press the key with the letter you want:	55
Using Number mode	56
Using Symbol mode	56
Options during a call	57
Using the Menu Functions	57
1. Press the Options soft key. The Options sub menu displays and Menu is highligted.	57
Placing a call on hold	57
1. Enter the phone number that you wish to dial or look it up in your Phone book.	58
Muting a call	58
1. Press the Options soft key.	58
1. Press the Options soft key.	59
Muting/Sending Key Tones	59
Sending Sequence of DTMF Tones	59
1. Press the Options soft key.	59
Searching for a number in Phone book	60
1. Press the Options soft key.	60
Using the message service (SMS)	60
Call waiting	60
1. Press the key to answer the incoming call. The first call is automatically put on hold.	61
Making a multi-party call	61
1. Call the first participant in the normal way.	61
1. Press the Options soft key or the key and choose the Select One option.	62
1. Press the Options soft key or the key, then choose the Select One option.	63
Using the menus	65
Accessing a menu by scrolling	65
1. In Idle mode, press the Menu soft key.	65
Using shortcuts	66
1. Press the Menu soft key.	66
List of menu functions	66
Voice messages	71
Recording and sending voice messages	71
1. To record a voice message, select the Voice messages menu (Menu 1).	71
Voice message options	72
Call records	73
Missed calls	73
Incoming calls	73
Outgoing calls	74
Delete all	74
Call time	75
Network services	77
Call forwarding	77
1. Select a call forwarding option by pressing the Up or Down key and then press the Select soft key or the key.	77
Call waiting	78
1. Select the type of calls, voice or data, that call waiting option is active for by pressing the Up or Down key and pressing the Select soft key or the key.	78
Network selection	79
1. Press the Up or Down key until the appropriate option highlights, then press the OK soft key or the key.	79
Caller ID	79
IM (Instant message)	81
Starting your IM	81
1. Select a messenger you subscribed to using the Left or Right key and press the Select soft key or the key.	81
Using the instant messenger options	81
Messages	83
Text messages	83
1. Enter your message.	84
1. Create your message.	85
1. Select a message from the list and press the View soft key to read the message contents.	86
1. Select a message from the list and press the View soft key or the key to read the message contents.	87
1. Select the message folders you want to clear.	90
Picture messages	91
1. When Add subject is highlighted, press the Select soft key or the key.	92
1. Press the Select soft key or the key to view a summary about the message, such as the sender’s number, the message size and its subject.	95
1. Select a message on the list and press the Select soft key or the key.	97
1. Select a message on the list and press the Select soft key or the key.	98
1. Scroll through the template list using the Up and Down keys.	100
Browser messages	101
Voice mail	102
Funbox	103
t-zones	103
Selecting and using menu options	105
1. Press the Options soft key. A pop-up menu displays.	105
1. Select an empty location and press the Options soft key or the key.	107
Games	108
1. Highlight the MIDlet you want on the Games list and press the Launch soft key or the key.	108
1. Scroll to the MIDlet you want and press the Info soft key.	109
Sounds	110
Images	111
Delete all	112
Memory status	112
Organizer	115
Alarm	115
1. Choose the type of alarm you want to set, and press the Select soft key or the key.	115
Calendar	117
1. Select a date on the calendar, using the Navigation keys.	117
1. Display your Calendar and select the day you want to review.	118
Calculator	119
1. Enter the first number using your numeric keys.	119
To do list	120
1. Press the New soft key.	120
Voice memo	122
1. To start recording, press the Record soft key or the key.	122
Currency exchange	124
1. Enter the current Exchange Rate for your base currency and press the OK soft key or the key.	124
Camera	125
Take and send	125
1. Accessing the Take and send menu turns the camera on or you can press and hold the Up key in Idle mode.	126
1. When the phone is closed, press and hold the Camera () key on the right side of the phone.	129
My photos	129
Record videos	130
1. When the camera feature turns on, adjust the image by aiming the camera at the subject.	130
My videos	131
1. Select the video you want to view using the Up or Down key.	131
My album	132
1. Select Next to go to the Photo Menu.	132
My journal	132
1. Select Next to go to the Photo Menu.	133
Delete all	133
1. You can delete all of the items at once or delete the items in individual folders.	133
Memory status	134
Settings	135
Time & Date	135
1. Select the city corresponding to your time zone by pressing the Left or Right key. The local date and time display.	136
Phone settings	136
1. Select the key you want to use as a shortcut key by pressing the Up or Down keys, and press the Select soft key or the key.	137
Display settings	139
1. Scroll through the list by pressing the Up or Down key.	139
Sound settings	141
Security	144
Reset settings	147
Solving problems	149
Access codes	153
Phone password	153
PIN	154
PUK	154
1. Enter the PUK and press the OK soft key or the key.	154
PIN2	155
PUK2	155
1. Enter the PUK2 and press the OK soft key.	155
Important safety precautions	157
Road safety at all times	157
Switching off when refuelling	157
Switching off in an aircraft	157
Switching off in hospitals	157
Interference	157
Special regulations	157
Sensible use	158
Emergency call	158
Water resistance	158
Accessories and batteries	158
Qualified service	158
Health and Safety Information	159
Exposure to Radio Frequency (RF) Signals	159
For Body Operation	161
Precautions When Using Batteries	161
Road Safety	163
1. Get to know your wireless phone and its features, such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.	163
Operating Environment	165
Electronic Devices	165
Potentially Explosive Environments	167
Emergency Calls	168
1. If the phone is not on, switch it on.	168
Other Important Safety Information	169
Care and Maintenance	169
Acknowledging Special Precautions and FCC and Industry Canada Notice	171
1. This device may not cause harmful interference, and	171
Appendix A: Certification Information (SAR)	173
Appendix B: Guide to Safe and Responsible Wireless Phone Use	175
1. Get to know your wireless phone and its features such as speed dial and redial. Carefully read your instruction manual and le...	176
Appendix C: Consumer Update on Wireless Phones	181
1. What kinds of phones are the subject of this update?	181
Standard Limited Warranty	191
Glossary	197
Index	201
A	201
B	201
C	201
D	201
E	202
F	202
G	202
H	202
I	202
J	202
K	202
L	202
M	202
N	203
O	203
P	203
R	204
S	204
T	204
V	204