Samsung SM-G975U User Manual - Page 152

Factory, Reset

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Settings Factory Data Reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files. Any data stored on an external SD card is not affected. When you sign in to a Google Account on your device, Factory Reset Protection (FRP) is activated. This protects your device in the event it is lost or stolen. If you reset your device to factory default settings with the FRP feature activated, you must enter the user name and password for a registered Google Account to regain access to the device. You will not be able to access the device without the correct credentials. NOTE If you reset your Google Account password, it can take 24 hours for the password reset to sync with all devices registered to the account. Before resetting your device: 1. Verify that the information you want to keep has transferred to your storage area. 2. Log in to your Google Account and confirm your user name and password. To reset your device: ....... 1. From Settings, tap .-..+ .... General management > Reset > Factory data reset. 2. Tap Reset and follow the prompts to perform the reset. 3. When the device restarts, follow the prompts to set up your device. Factory Reset Protection When you sign in to a Google Account on your device, Factory Reset Protection (FRP) is activated. FRP prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device. 141

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.......
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Settings
141
Factory
Data
Reset
You
can
reset
your
device
to
factory
defaults,
erasing
all
data
from
your
device.
This
action
permanently
erases
ALL
data
from
the
device,
including
Google
or
other
account
settings,
system
and
application
data
and
settings,
downloaded
applications,
as
well
as
your
music,
photos,
videos,
and
other
files.
Any
data
stored
on
an
external
SD
card
is
not
affected.
When
you
sign
in
to
a
Google
Account
on
your
device,
Factory
Reset
Protection
(FRP)
is
activated.
This
protects
your
device
in
the
event
it
is
lost
or
stolen.
If
you
reset
your
device
to
factory
default
settings
with
the
FRP
feature
activated,
you
must
enter
the
user
name
and
password
for
a
registered
Google
Account
to
regain
access
to
the
device.
You
will
not
be
able
to
access
the
device
without
the
correct
credentials.
NOTE
If
you
reset
your
Google
Account
password,
it
can
take
24
hours
for
the
password
reset
to
sync
with
all
devices
registered
to
the
account.
Before
resetting
your
device:
1.
Verify
that
the
information
you
want
to
keep
has
transferred
to
your
storage
area.
2.
Log
in
to
your
Google
Account
and
confirm
your
user
name
and
password.
To
reset
your
device:
1.
From
Settings,
tap
General
management
>
Reset
>
Factory
data
reset
.
2.
Tap
Reset
and
follow
the
prompts
to
perform
the
reset.
3.
When
the
device
restarts,
follow
the
prompts
to
set
up
your
device.
Factory
Reset
Protection
When
you
sign
in
to
a
Google
Account
on
your
device,
Factory
Reset
Protection
(FRP)
is
activated.
FRP
prevents
other
people
from
using
your
device
if
it
is
reset
to
factory
settings
without
your
permission.
For
example,
if
your
device
is
lost
or
stolen
and
a
factory
data
reset
is
performed,
only
someone
with
your
Google
Account
username
and
password
can
use
the
device.