Samsung SM-R770 User Manual - Page 93
Sound echoes during a call, Calls are not connected
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Appendix A Bluetooth connection is not established or your Gear and the mobile device are disconnected • Ensure that the Bluetooth feature on both devices is activated. • Ensure there are no obstacles, such as walls or electrical equipment, between the devices. • Ensure that the latest version of the Samsung Gear app is installed on the mobile device. • Ensure that your Gear and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in. • Restart both devices and launch the Samsung Gear app on the mobile device again. Calls are not connected • Ensure that your Gear is connected to a mobile device. • Ensure that your mobile device has accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialing on the mobile device. • Ensure that you have not set call barring for the incoming phone number on the mobile device. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. Sound echoes during a call Adjust the volume or move to another area. 93