Samsung WA54R7600AC/US User Manual - Page 56

Problem, Action, Does not drain and/or, spin., Start/Pause Hold to, Start, Load is wet at the end

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Troubleshooting Problem Action Does not drain and/or spin. • Check the fuse or reset the circuit breaker. • Make sure the electrical voltage is normal. • Make sure the washing machine is plugged in. • Make sure the drain hose is pointed downward. (Natural drain models only) • Make sure the drain hose is not clogged. • Make sure the drain hose is not kinked. • Straighten the drain hose. If there is a drain restriction, call for service. • Close the door, and then press or tap Start/Pause (Hold to Start). For your safety, the washing machine will not spin unless the door is closed. • Use the High or Extra High spin speed cycle. (Applicable Load is wet at the end of the cycle. • • model only) Use high efficiency (HE) detergent to reduce oversudsing. The load is too small. Small loads (one or two items) may become unbalanced and not spin completely. Leaks water. • Make sure all hose connections are tight. • Make sure the water supply hoses' rubber washers are in the correct position. Screw the hoses on tightly again. See pages 19 through 22. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. • Use high efficiency (HE) detergent to prevent oversudsing. • Make sure the water supply hose is not kinked. • If the water supply pressure is too strong, water may leak. Close the water tap a little. • Make sure water is not leaking from the water tap. If it is, repair the water tap. Excessive suds. • Use high efficiency (HE) detergent to prevent oversudsing. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. • Don't use Non-HE detergent. Troubleshooting 56 English

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Troubleshooting
English
56
Troubleshooting
Problem
Action
Does not drain and/or
spin.
•
Check the fuse or reset the circuit breaker.
•
Make sure the electrical voltage is normal.
•
Make sure the washing machine is plugged in.
•
Make sure the drain hose is pointed downward. (Natural
drain models only)
•
Make sure the drain hose is not clogged.
•
Make sure the drain hose is not kinked.
•
Straighten the drain hose. If there is a drain restriction, call
for service.
•
Close the door, and then press or tap
Start/Pause (Hold to
Start)
. For your safety, the washing machine will not spin
unless the door is closed.
Load is wet at the end of
the cycle.
•
Use the High or Extra High spin speed cycle. (Applicable
model only)
•
Use high efficiency (HE) detergent to reduce oversudsing.
•
The load is too small. Small loads (one or two items) may
become unbalanced and not spin completely.
Leaks water.
•
Make sure all hose connections are tight.
•
Make sure the water supply hoses' rubber washers are in
the correct position. Screw the hoses on tightly again. See
pages
19
through
22
.
•
Make sure the end of the drain hose is correctly inserted
and secured to the drain system.
• Avoid overloading.
•
Use high efficiency (HE) detergent to prevent oversudsing.
•
Make sure the water supply hose is not kinked.
•
If the water supply pressure is too strong, water may leak.
Close the water tap a little.
•
Make sure water is not leaking from the water tap. If it is,
repair the water tap.
Excessive suds.
•
Use high efficiency (HE) detergent to prevent oversudsing.
•
Reduce the detergent amount for soft water, small loads,
or lightly soiled loads.
•
Don't use Non-HE detergent.