Schwinn 425 Elliptical Assembly and Owner's Manual - Page 30

Troubleshooting

Page 30 highlights

Troubleshooting Condition/Problem No display/partial display/ unit will not turn on Things to Check Check electrical (wall) outlet Check connection at front (recumbent) or rear (upright) of unit Check data cable integrity Check data cable connections/orientation Check console display for damage Console Display Unit operates but Contact HR not displayed HR cable connection at Console Sensor grip Dry or calloused hands Static Handlebar Console displays "E2" error Check data cable integrity code Check data cable connections/orientation Console Electronics No speed/RPM reading, or Check data cable integrity Console displays "E3" error code Check data cable connections/orientation Check magnet position (requires shroud removal) Check RPM Sensor (requires shroud removal) Solution Make sure unit is plugged into a functioning wall outlet. Connection should be secure and undamaged. Replace adapter or connection at unit if either are damaged. All wires in data cable (inside console mast) should be intact. If any are visibly crimped or cut, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Check for visual sign that console display is cracked or otherwise damaged. Replace Console if damaged. If Console only has partial display and all connections are fine, replace the Console. If the above steps do not resolve the problem, contact Customer Care for further assistance. Be sure cable is connected securely to Console. Be sure hands are centered on HR sensors. Hands must be kept still with relatively equal pressure applied to each side. Sensors may have difficulty with dried out or calloused hands. A conductive electrode cream such as "Signa Crème" or "Buh-Bump" can help make better conduct. These are available on the web or at medical or some larger fitness stores. If tests reveal no other issues, the console handlebar assembly should be replaced. All wires in cable should be intact. If any are cut or crimped, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. If tests reveal no other issues, Console should be replaced. All wires in cable should be intact. If any are cut or crimped, replace cable. Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Magnet should be in place on pulley. RPM sensor should be aligned with magnet and wiring should be intact. Realign sensor if necessary. Replace if there is any damage to the sensor or the connecting wire. 30

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30
TROUBLESHOOTING
Condition/Problem
Things to Check
Solution
No display/partial display/
unit will not turn on
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet.
Check connection at
front (recumbent) or rear
(upright) of unit
Connection should be secure and undamaged. Replace
adapter or connection at unit if either are damaged.
Check data cable integrity
All wires in data cable (inside console mast) should be intact.
If any are visibly crimped or cut, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or
otherwise damaged. Replace Console if damaged.
Console Display
If Console only has partial display and all connections are
fine, replace the Console.
If the above steps do not resolve the problem, contact Cus-
tomer Care for further assistance.
Unit operates but Contact
HR not displayed
HR cable connection at
Console
Be sure cable is connected securely to Console.
Sensor grip
Be sure hands are centered on HR sensors. Hands must be
kept still with relatively equal pressure applied to each side.
Dry or calloused hands
Sensors may have difficulty with dried out or calloused
hands. A conductive electrode cream such as “Signa
Crème” or “Buh-Bump” can help make better conduct.
These are available on the web or at medical or some larger
fitness stores.
Static Handlebar
If tests reveal no other issues, the console handlebar assem-
bly should be replaced.
Console displays “E2” error
code
Check data cable integrity
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Console Electronics
If tests reveal no other issues, Console should be replaced.
No speed/RPM reading, or
Console displays “E3” error
code
Check data cable integrity
All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check magnet position
(requires shroud removal)
Magnet should be in place on pulley.
Check RPM Sensor
(requires shroud removal)
RPM sensor should be aligned with magnet and wiring
should be intact. Realign sensor if necessary. Replace if there
is any damage to the sensor or the connecting wire.