Sharp MX-850 MX-M850 MX-M950 MX-M1100 Operation Manual Suite - Page 506
Scan mode, USB memory mode, Internet fax mode, When Color is not selected
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Scan mode, USB memory mode, Internet fax mode Problem Transmission does not take place. Auto selection of the color mode does not take place correctly. (When the color expansion kit is installed.) The received image file cannot be opened. Transmission takes a long time. Point to check Does the image file exceed the e-mail attachment limit set in the system settings (administrator)? Did the image file exceed the file attachment size limit of your mail server? (When Scan to E-mail is used.) Has the folder on the destination computer been set as a shared folder so that files can be sent to it? (When using Scan to Network Folder.) Are you scanning one of the following types of originals? When Black & White is not selected: • Are there colors or coloring in the paper? When Color is not selected: • Is the color in the original very light? • Is the color in the original very dark, almost black? • Is only a very small area of the original colored? Does the viewer program used by the recipient support the format of the received image data? Does a message appear prompting you to enter your password? Is the resolution setting appropriate at the time of scanning? Solution If your administrator has set a limit on the size of transmitted files, a file that exceeds the limit cannot be transmitted. Check with your administrator. Reduce the size of the file attachment (reduce the number of pages scanned). The size of the file can also be reduced by scanning using a lower resolution setting. Ask your mail server administrator what the file size limit is for one e-mail transmission. If the destination folder is not configured as a shared folder, select "share" in the folder properties. If the folder was moved or otherwise changed, the "share" setting may have been canceled. When the color mode is set to "Auto", the machine detects whether the original is black and white or color when the [START] key ( ) is pressed; however, in the cases at left, automatic detection may not give the correct result. In this event, specify the color mode manually. The recipient may be able to open the file if you change the file type and compression mode selected at the time of transmission. Use a software program that is capable of opening the selected file type and compression mode. The received file is an encrypted PDF file. Ask the sender for the password, or have the image sent again in a non-encrypted format. To select resolution and data compression settings that are suited to the purpose of transmission and create image data that is balanced in terms of resolution and file size, pay attention to the following points: Resolution settings The default resolution setting is [200X200dpi] in scanner and USB memory mode, and [200X100dpi] in Internet fax mode. If the original does not contain a halftone image such as a photo or illustration, scanning at the default resolution will create a practical and useful image. A higher resolution setting or the "Half Tone" setting (in Internet fax mode) should only be selected if the original contains a photo and you wish to give priority to the quality of the photo image. Exercise caution in this case as a larger file will be created than when the default setting is used. 186