Sharp MX-850 MX-M850 MX-M950 MX-M1100 Operation Manual Suite - Page 509
Problems Related To Reception
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Problem You wish to delete or edit an individual key but do not know which group key it is stored in. You wish to delete or edit an individual or group key but do not know which program key it is stored in. Point to check Are multiple group keys stored? Are multiple program keys stored? Solution If multiple group keys have been stored, print the Group List in "Sending Address List" in the system settings. The list will show where the key is stored. ➞ System Settings > "List Print (User)" > "Sending Address List" > "Group List" If multiple program keys have been stored, print the Program List in "Sending Address List" in the system settings. The list will show where individual and group keys are stored. ➞ System Settings > "List Print (User)" > "Sending Address List" > "Program List" PROBLEMS RELATED TO RECEPTION Problem Printing does not take place after reception. The received image is faint. Point to check Does a message appear in the display instructing you to add toner or paper? (Printing is not possible when this screen appears.) Does a password entry screen appear? Is forwarding (Inbound Routing function) selected in the Web page for a received fax? Is the original that was faxed also faint? Solution Restore printing capability as instructed by the message. "Hold Setting for Received Data Print" is enabled. Enter the correct password with the numeric keys. If you do not know the password, check with your administrator. When the Inbound Routing function is enabled in the Web pages, received faxes are automatically forwarded to a specified E-mail address. If "Print at Error" is selected when Inbound Routing is enabled, received faxes will only be printed when an error occurs. If you need to print a received fax, ask your administrator. Ask the other party to send the fax again using a suitable (darker) exposure setting. 189