Sharp MX-M850 MX-M850 MX-M950 MX-M1100 Operation Manual Suite - Page 505
PROBLEMS RELATED TO TRANSMISSION, General problems common to all modes
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PROBLEMS RELATED TO TRANSMISSION General problems common to all modes Problem Transmission does not take place. A destination cannot be specified. Mode cannot be selected. Point to check Did you select the correct destination? Is the correct information (e-mail address or FTP server information) stored for that destination? Did you place a long size original on the document glass when it is scanned? Did you place an original that is folded? Does a message appear notifying you that the original size was not detected? Have functions been disabled by the administrator? Solution Make sure that the correct destination information is stored for the destination and that the destination is correctly selected. If delivery by e-mail (Scan to E-mail) is unsuccessful, an error message such as "Undelivered Message" may be sent to the designated administrator's e-mail address. This information may help you determine the cause of the problem. A long size original cannot be scanned from the document glass. Place originals in the document feeder tray of the automatic document feeder. If a folded original is placed in the automatic document feeder, an error will occur and scanning will be canceled when the actual original size is detected during scanning. Following the instructions in the display, unfold the original, place it in the automatic document feeder again, and rescan. Place the original again. If the original size is still not detected correctly, specify the original size manually. Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use and page counts may be restricted in your user settings. Check with your administrator. A destination is pre-selected. Transmission does not begin at the specified time. Is "Default Address Setting" enabled in the system settings (administrator)? Is the machine's clock set to the correct time? Is a transmission in progress? If you wish to send to a destination other than the default destination, touch the [Cancel] key. If you are the administrator and wish to change or disable the default destination, change the settings as appropriate in "Default Address Setting". ➞ System Settings (Administrator) > "Image Send Settings" > "Scan Settings" > "Default Address Setting" Set the clock to the correct time. ➞ System Settings > "Default Settings" > "Clock Adjust" > "Clock Adjust" If another transmission is in progress when the specified time arrives, the timer operation will begin after that transmission is finished. 185