Sharp XL-HF200P XL-HF200P Operation Manual - Page 15

Troubleshooting chart ■ iPod and iPhone Many potential problems can be resolved by the owner without calling a service technician. If something is wrong with this product, check the following before calling your authorized SHARP dealer or service center. ■ General Symptom ● The clock is not set to the correct time. ● When a button is pressed, the unit does not respond. ● No sound is heard. Possible cause ● Did a power failure occur? Reset the clock. (Refer page 11) ● Set the unit to the power stand-by mode and then turn it back on. ● If the unit still malfunctions, reset it. (Refer page 14) ● Is the volume level set to "Min"? ● Are the headphones connected? ● Are the speaker wires disconnected? ■ CD player Symptom ● Playback does not start. ● Playback stops in the middle or is not performed properly. ● Playback sounds are skipped, or stopped in the middle of a track. Possible cause ● Is the disc loaded upside down? ● Does the disc satisfy the standards? ● Is the disc distorted or scratched? ● Is the unit located near excessive vibrations? ● Is the disc very dirty? ● Has condensation formed inside the unit? ■ Remote control Symptom ● The remote control does not operate. Possible cause ● Is the AC power cord of the unit plugged in? ● Is the battery polarity correct? ● Are the batteries dead? ● Is the distance or angle incorrect? ● Does the remote control sensor receive strong light? ■ Tuner Symptom ● The radio makes unusual noises continuously. Possible cause ● Is the unit placed near the TV or computer? ● Is the FM antenna or AM loop antenna placed properly? Move the antenna away from the AC power cord if it is located nearby. ■ USB Symptom ● No sound is produced. No image appears on the TV/monitor. ● iPod or iPhone will not charge. ● "This accessory is not made to work with iPhone" or "This accessory is not supported by iPhone" appears on iPhone screen. Possible cause ● The iPod or iPhone is not playing. ● The iPod or iPhone is not properly connected to the unit. ● Is the AC power cord of the unit plugged in? ● The video cable is not properly connected. ● The TV/monitor's input selection is not properly set. ● The iPod TV out feature has not been set to output video. ● The iPod or iPhone is not making full contact with the connector. ● Using iPod (3rd generation). ● The iPod or iPhone is not supported. Refer to page 6 for compatible models. ● The iPhone battery is low. Please charge the iPhone. ● iPhone is not properly docked. ■ Condensation Sudden temperature changes, storage or operation in an extremely humid environment may cause condensation inside the cabinet (CD pickup, etc.) or on the transmitter on the remote control. Condensation can cause the unit to malfunction. If this happens, leave the power on with no disc in the unit until normal playback is possible (about 1 hour). Wipe off any condensation on the transmitter with a soft cloth before operating the unit. ■ If problem occurs When this product is subjected to strong outdoor interference (mechanical shock, excessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is operated incorrectly, it may malfunction. If such a problem occurs, do the following: 1 Set the unit to the stand-by mode and turn the power on again. 2 If the unit is not restored in the previous operation, unplug and plug in the unit again, and then turn the power on. Note: If neither operation above restores the unit, clear all the memory by resetting it. ■ Factory reset, clearing all memory 1 Press the ON/STAND-BY button to enter the power stand-by mode. 2 While pressing down the OPEN/CLOSE button, press the ON/STAND- BY button until "Clear All" appears. Symptom Possible cause ● Device cannot be detected. ● Playback does not start. ● Is there any MP3/WMA file available? ● Is the device properly connected? ● Is it an MTP device? ● Does the device contain AAC file only? ● Is it a copyright protected WMA file? ● Is it a false MP3 file? Caution: This operation will erase all data stored in memory including clock, timer settings, tuner preset, and CD program. ■ Before transporting the unit ● Wrong time display. ● Wrong file name display. ● Is Variable Bitrate file being played back? ● Is the File Name written in Chinese or Japanese characters? Remove the iPod/iPhone, USB memory device and disc from the unit. Then, set the unit to the power stand-by mode. Carrying the unit with iPod/iPhone or USB memory device left docked or discs left inside might damage the unit. E-14