Sony BDP BX2 Operating Instructions - Page 54

Additional Information, Troubleshooting - problems

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Additional Information 54 Troubleshooting If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. Power The power does not turn on. , Check that the AC power cord is connected securely. , It takes a short while before the player turns on. The message "A new software version has been found on the network. Perform update under "Network Update."" appears on the screen when turning the player on. , See "Network Update" (page 40) to update the player to a newer software version. Disc The disc does not play. , The disc is dirty. , The disc is upside down. Insert the disc with the playback side facing down. , The disc is skewed. , You are attempting to play a disc with a format that cannot be played back by this player (page 60). , The region code on the BD or DVD does not match the player. , The player cannot play a recorded disc that is not correctly finalized (page 60). Picture See also "Connecting to an HDMI jack" (page 15) when connecting equipment using the HDMI cable. There is no picture/picture noise appears. , Check that all the connecting cables are securely connected.

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54
Additional
Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
The power does not turn on.
,
Check that the AC power cord is connected
securely.
,
It takes a short while before the player turns
on.
The message “A new software version has
been found on the network. Perform
update under "Network Update."” appears
on the screen when turning the player on.
,
See “Network Update” (page 40) to update
the player to a newer software version.
The disc does not play.
,
The disc is dirty.
,
The disc is upside down. Insert the disc with
the playback side facing down.
,
The disc is skewed.
,
You are attempting to play a disc with a
format that cannot be played back by this
player (page 60).
,
The region code on the BD or DVD does
not match the player.
,
The player cannot play a recorded disc that
is not correctly finalized (page 60).
See also “Connecting to an HDMI jack”
(page 15) when connecting equipment using
the HDMI cable.
There is no picture/picture noise appears.
,
Check that all the connecting cables are
securely connected.
Power
Disc
Picture