Sony COM-1 Operating Instructions - Page 199
Audio files protected by Windows Media Player 9, A particular Web
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199 Additional Information...Troubleshooting Table of Contents Index Web Symptom A particular Web page is not displayed correctly. Cause or corrective action Because the range of standards and technologies used to design Web pages is so vast, it is not possible to guarantee that all pages will be displayed correctly. Music Symptom Music cannot be played. The unit does not recognize music data. The unit produces no sound or produces only noise. Audio files transferred with SonicStage do not display cover art. WMA file will not play. The volume cannot be turned up. Audio playback stops unexpectedly. Cause or corrective action Tracks with an expiration date or a limited number of playing times may not be playable on the unit. Check that the music data is saved in the correct folder ( page 139). Music data in the "MUSIC" folder cannot be deleted by using the unit. Use the Windows Media Player 10 or Windows Explorer on your computer to delete or edit music data ( page 138). The volume level is set to zero. Turn up the volume ( page 141). The headset plug is not connected properly. Insert it firmly into the (headset) jack ( page 141). The headset plug is dirty. Clean the headset plug with a soft, dry cloth. No audio files are stored on the unit. Before transferring the audio files from SonicStage, attach the cover art to the audio tracks in their property settings windows in SonicStage. Audio files protected by Windows Media Player 9 copyright protection cannot be played on the unit, even if they can be transferred to it. "AVLS" is set to "ON." Set it to "OFF" ( page 174). The remaining battery power is insufficient to operate the unit. Charge the battery ( page 19). If the unit encounters an audio file that is incompatible with the unit, playback stops ( page 141). Select another track. "" is displayed as part of a title. The title contains characters that the unit cannot display. Use a software program on your computer to rename the title with appropriate characters. Continued