Sony DPFD1010 Operating Instructions - Page 30

If trouble occurs Symptom Some images are not displayed. A video file is not played. Check item Cause/Solutions • Are the images displayed in the index view? • Does the mark displayed below appear in the index view? c If the image is displayed in the index view but cannot be displayed as single image, the image file may be damaged even though its thumbnail preview data is fine. c If a mark is displayed, the thumbnail data or image itself cannot be opened. c A file that is not compatible with DCF may not be displayed with the photo frame, even if it can be displayed with a computer. • Are there more than 4,999 images in the internal memory or in the memory card? c The photo frame can play, save, delete, or otherwise handle up to 4,999 image files. • Did you rename the file with a computer or other device? c If you named or renamed the file on your computer and the file name includes characters other than alphanumeric characters, the image may not be able to be displayed on the photo frame. • Is there a folder with more c The photo frame cannot display images than 8 levels in its hierarchy saved in a folder that is more than 8 levels on the memory card? deep. • Does the mark displayed below appear in the index or single view display? c If the mark shown on the left is displayed, the video file may not supported by the photo frame. For video files that cannot be played, see "Playing a video file (DPFD1020/D820/D720 only)" (page 18). Fast forward/ backward playback is not available. Cannot save an image. - c Fast forward/backward playback of some video files may not be available with the photo frame. • Did you save images from a computer to the internal memory without making a folder in the internal memory? c If you do not make a folder, you can only save up to 512 images. In addition, the number of images may be reduced depending on the file name length or character type. When you save images in the internal memory from a computer, be sure to make a folder in the internal memory and save the images in this folder. 30 GB