Sony DPP-FP55 Operating Instructions - Page 75
Symptom - printing problems
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Symptom Check Cause/Solutions The printer driver cannot be installed. • Is there an anti-virus program or other program running on the system? c If there is an anti-virus program or other program running on the system, exit it and then start installing the driver. • Did you log onto Windows XP/2000 Professional using an Administrator user account? c To install the driver in Windows XP/ 2000 Professional, log onto Windows using an Administrator user account. The printer does not respond to the printing order from the PC. c If there is no trouble displayed on the Windows desktop, check the printer's LCD screen. If the printer shows trouble, do the following: 1. Turn off the 1 (on/standby) switch then turn it on again. 2. Disconnect the power cable, wait for 5 to 10 seconds, and then connect the cable again. 3. Restart your computer. If these do not solve the problem, consult with your Sony dealer or service facilities. • Is an error message displayed stating that an error was detected in output of documents via USB? c Remove the USB cable and then connect it again. An image is printed with borders even if I set "Borders" to "No". • Are you using an application software other than Picture Motion Browser? c When using an application other than the Picture Motion Browser, an image might be printed with borders even if you select borderless print. If this occurs, do either of the following to print an image without borders: - When you can set print range with an application, set an image to be printed fully in the print range even if it is printed over the range. - Set a larger value in the "Enlarge/ Reduce" text box in the "Paper/ Output" tab of the "Sony DPP-FP55 Properties" dialog box. (.page 56) Troubleshooting 75 GB