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Sony DSC-HX400V User Guide - Page 22

If you have problems, Troubleshooting, Battery pack and power, Shooting still images/movies

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If you have problems If you have problems Troubleshooting Troubleshooting Battery pack and power You cannot insert the battery pack into the product. You cannot turn on the product. The power turns off suddenly. The remaining battery level indicator shows an incorrect level. The charge lamp on the product flashes when charging the battery pack. The battery pack has not been charged even if the charge lamp on the product has turned off. The battery pack is not charged. Shooting still images/movies You cannot record images. Recording takes a long time. The image is out of focus. Zoom does not work. The flash does not work. Fuzzy white circular spots appear on images shot using the flash. The close-up shoot function (Macro) does not work. The recording date and time are not displayed on the screen. The date and time are recorded incorrectly. The aperture value and/or shutter speed flashes. The image colors are not correct. 12

Section	Page
DSC-HX400/HX400V Help Guide	1
Table Of Contents	3
How to Use	11
Before Use	11
Identifying parts	25
List of icons on the screen	28
Using the shoulder strap	34
Adjusting the viewfinder (diopter-adjustment)	34
About the [In-Camera Guide]	35
About the shooting advice	35
Using the control button	36
Using the control button	36
Using the Fn (Function) button	38
Shooting still images	39
Shooting movies	41
List of mode dial functions	42
Intelligent Auto	43
Superior Auto	43
About Scene Recognition	44
The advantages of automatic shooting	45
Program Auto	45
iSweep Panorama	46
Scene Selection	48
Shutter Priority	52
Aperture Priority	52
Manual Exposure	53
Memory recall	54
Movie	55
Zoom	55
The zoom features available with this product	56
Zoom Setting	57
About zoom scale	57
Using flash	58
Flash Mode	59
Flash Comp.	60
Switching the screen display (Shooting)	61
Image Size (still image)	62
Aspect Ratio (still image)	63
Quality (still image)	64
Panorama: Size	64
Panorama: Direction	65
Changing the focus method using the zoom/focus switch	65
Focus Area	66
Focus-lock	67
Manual Focus	67
Direct manual focus (DMF)	68
MF Assist (still image)	69
Focus Magnifier	69
Focus Magnif. Time	70
Peaking Level	70
Peaking Color	71
Lock-on AF	72
Lock-on AF (On)	72
AF Illuminator (still image)	73
Exposure Comp.	74
Metering Mode	74
Exposure Set. Guide	75
Drive Mode	75
Cont. Shooting	76
Self-timer	77
Self-portrait	77
Self-timer(Cont)	78
Cont. Bracket	78
WB bracket	79
ISO	80
Multi Frame NR	81
D-Range Opt. (DRO)	82
Auto HDR	82
White Balance	83
Capturing a basic white color in	84
Picture Effect	85
Creative Style	87
File Format (movie)	89
Record Setting (movie)	89
SteadyShot (movie)	91
Micref Level	92
Wind Noise Reduct.	92
Auto Slow Shut. (movie)	93
MOVIE Button	93
Memory	94
Function Menu Set.	94
Custom Key Settings	95
Function of the Custom key	95
Photo Creativity	96
Smile/Face Detect.	97
Soft Skin Effect (still image)	98
Red Eye Reduction	99
Auto Obj. Framing (still image)	99
High ISO NR (still image)	100
Write Date (still image)	101
Grid Line	101
Auto Review	102
FINDER/MONITOR	102
Playing back images	103
Playback zoom	103
Image Index	104
Switching the screen display (during playback)	105
Deleting a displayed image	105
Deleting multiple selected images	105
Playing back movies	106
Motion Shot Video	107
Playing back panoramic images	108
Specify Printing	108
View Mode	109
Slide Show	110
Rotate	110
Protect	111
4K Still Image PB	112
Viewing images on an HD TV	112
Viewing images on a “BRAVIA” Sync-compatible TV	114
Monitor Brightness	115
Volume Settings	115
Audio signals	116
GPS On/Off (DSC-HX400V)	116
GPS Auto Time Cor. (DSC-HX400V)	117
GPS Auto Area Adj. (DSC-HX400V)	118
Use GPS Assist Data (DSC-HX400V)	119
GPS Log REC (DSC-HX400V)	119
Delete GPS log data (DSC-HX400V)	120
Upload Settings(Eye-Fi)	120
Tile Menu	122
Mode Dial Guide	122
Display Quality	122
Pwr Save Start Time	123
PAL/NTSC Selector	123
Demo Mode	124
HDMI Resolution	125
CTRL FOR HDMI	125
USB Connection	126
USB LUN Setting	126
USB Power Supply	127
Language	127
Date/Time Setup	128
Area Setting	128
Format	128
File Number	129
Select REC Folder	129
New Folder	130
Folder Name	130
Recover Image DB	131
Display Media Info.	131
Version	132
Setting Reset	132
PlayMemories Mobile	132
Connecting an Android smartphone to this product	133
Connecting the product to an iPhone or iPad	134
Calling up an application using [One-touch(NFC)]	135
Smart Remote Embedded	136
One-touch connection with an NFC-enabled Android smartphone (NFC One-touch remote)	137
Send to Smartphone	138
Sending images to an Android smartphone (NFC One-touch Sharing)	140
Send to Computer	141
View on TV	142
Airplane Mode	143
WPS Push	143
Access Point Set.	144
Edit Device Name	146
Disp MAC Address	147
SSID/PW Reset	147
Reset Network Set.	147
PlayMemories Camera Apps	148
Recommended computer environment	148
Opening a service account	148
Downloading applications	149
Downloading applications directly to the product using the Wi-Fi function	149
Launching the downloaded application	150
Uninstalling applications	150
Changing the order of applications	151
Confirming the account information of PlayMemories Camera Apps	151
Recommended computer environment	151
PlayMemories Home	152
Installing PlayMemories Home	152
Software for Mac computers	153
Connecting the product to a computer	154
Importing images to the computer	154
Disconnecting the product from the computer	155
Disc type	156
Selecting the disc creation method	157
Creating a disc with a device other than a computer	157
Creating Blu-ray Discs	158
Precautions	159
On the internal rechargeable battery	161
Notes on the battery pack	162
Charging the battery pack	164
Memory card	165
On cleaning	167
Number of still images	168
Recordable time of movies	169
Plug adaptor	171
On TV color systems	171
ZEISS lens	172
GPS (DSC-HX400V)	172
AVCHD format	173
License	174
Trademarks	175
Troubleshooting	176
You cannot insert the battery pack into the product.	177
You cannot turn on the product.	177
The power turns off suddenly.	177
The remaining battery level indicator shows an incorrect level.	178
The charge lamp on the product flashes when charging the battery pack.	178
The battery pack has not been charged even if the charge lamp on the product has turned off.	178
The battery pack is not charged.	179
You cannot record images.	179
Recording takes a long time.	179
The image is out of focus.	179
Zoom does not work.	180
The flash does not work.	180
Fuzzy white circular spots appear on images shot using the flash.	180
The close-up shoot function (Macro) does not work.	181
The recording date and time are not displayed on the screen.	181
The date and time are recorded incorrectly.	181
The aperture value and/or shutter speed flashes.	182
The image colors are not correct.	182
Noise appears in the image when you view the screen in a dark place.	182
Dark shadow appears on the image.	182
The eyes of the subject come out red.	183
Dots appear and remain on the screen.	183
You cannot shoot images continuously.	183
The image is not clear in the viewfinder.	183
The image is blurred.	183
The flash takes too long to recharge.	184
Images cannot be played back.	184
The date and time are not displayed.	184
The image cannot be deleted.	185
The image was deleted by mistake.	185
The product is not receiving a GPS signal. (DSC-HX400V)	185
There is an excessive error in location information. (DSC-HX400V)	185
It takes time to triangulate although the GPS assist data is taken in. (DSC-HX400V)	186
The location information has not been recorded. (DSC-HX400V)	186
You cannot find the wireless access point to be connected.	186
[WPS Push] does not work.	187
[Send to Computer] is canceled halfway.	187
You cannot send movies to a smartphone.	187
[Smart Remote Embedded] or [Send to Smartphone] is canceled halfway	188
The shooting screen for [Smart Remote Embedded] is notdisplayed smoothly	188
You cannot use One-Touch connection (NFC).	188
The computer does not recognize this product.	188
You cannot import images.	189
The image and sound are interrupted by noise when viewing a movie on a computer.	189
Images exported from a computer cannot be viewed on this product.	189
Formatted the memory card by mistake.	190
Images are printed with both edges cut off.	190
You cannot print images with the date.	190
The lens gets fogged.	191
The product stops with the lens portion extended./The product turns off with the lens portion extended	191
The product becomes warm when you use it for a long time.	191
The Clock Set screen appears when you turn on the product.	191
The number of recordable images does not decrease, or decreases two images at a time.	192
The product does not work properly.	192
Self-diagnosis display	192
Warning messages	193