Sony HT-DDW795 Operating Instructions - Page 54

There is no sound from one of the front speakers. • Connect a pair of headphones to the PHONES jack to verify that sound is output from the headphones. If only one channel is output from the headphones, the component may not be connected to the receiver correctly. Check that all the cords are fully inserted into the jacks on both the receiver and the component. If both channels are output from the headphones, the front speaker may not be connected to the receiver correctly. Check the connection of the front speaker which is not outputting any sound. • Make sure you have connected to both the L and R jacks of an analog component, and not only to either the L or R jack. Use an audio cord (not supplied). The left and right sounds are unbalanced or reversed. • Check that the speakers and components are connected correctly and securely. • Adjust the balance parameters using the LEVEL menu. There is severe hum or noise. • Check that the speakers and components are connected securely. • Check that the connecting cords are away from a transformer or motor, and at least 10 feet away from a TV set or fluorescent light. • Move your audio components away from the TV. • The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. There is severe hum, interrupted noise or distortion from component connected to the VIDEO 1 IN/ PORTABLE AUDIO IN/AUTO CAL MIC jack on the front panel of this receiver. • Check that the components are connected securely. • Check that the cord used for the connection is fully inserted into the jack on both the receiver and the component. • This is not a malfunction and will depend on the connected component. There is no sound, or only a very lowlevel sound is heard from the center/ surround speakers. • Select a CINEMA STUDIO EX mode (page 41). • Adjust the speaker level (page 25). There is no sound from the sub woofer. • Check that the sub woofer is connected correctly and securely. The surround effect cannot be obtained. • Make sure the sound field function is on (press MOVIE, or MUSIC). • Sound fields do not function for signals with a sampling frequency of more than 48 kHz. Dolby Digital or DTS Multi Channel sound is not reproduced. • Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format. • When connecting the DVD player, etc. to the digital input jacks of this receiver, check the audio setting (settings for the audio output) of the connected component. There is no picture on the TV screen or monitor. • Make sure you have connected the video output of your video component to the TV. 54US