Sony KDL-40R350B Operating Instructions (Setup Guide) - Page 29

Troubleshooting Picture No picture (screen is dark) and no sound  Check the cable/antenna connection.  Connect the TV to the AC power outlet, and press / on the TV or POWER on the remote control. No picture or no menu information from equipment connected to the video input jack appears on the screen  Press INPUT to display the connected equipment list, then select the desired input.  Check the connection between the optional equipment and the TV. Double images or ghosting  Check the cable/antenna connection, location or direction. Only snow and noise appear on the screen  Check if the antenna is broken or bent.  Check if the antenna has reached the end of its serviceable life (three to five years in normal use, one to two years at the seaside). Distorted picture (dotted lines or stripes)  Keep the TV away from electrical noise sources such as cars, motorcycles, hair-dryers or optional equipment.  When installing optional equipment, leave some space between the optional equipment and the TV.  Check the cable/antenna connection.  Keep the antenna cable away from other connecting cables. Picture or sound noise when viewing a TV channel  Make sure that the antenna is connected using a 75-ohm coaxial cable (not supplied).  Keep the antenna cable away from other connecting cords.  To avoid TV interference, make sure to use an undamaged antenna cable. Tiny black points and/or bright points appear on the screen  The picture of a display unit is composed of pixels. Tiny black points and/or bright points (pixels) on the screen do not indicate a malfunction. Picture contours are distorted  Change the current setting of CineMotion to other settings (page 19). No color on programmes  Select Reset (page 18). No color or irregular color when viewing a signal from the Y, PB, PR jacks of /  Check the connection of the Y, PB, PR jacks of / and check if each jacks are firmly seated in their respective jacks. No picture from the connected equipment appears on the screen  Turn the connected equipment on.  Check the cable connection.  Press INPUT to display the connected equipment list, then select the desired input. US  Correctly insert the memory card or other storage device in the digital still camera.  Use a digital still camera memory card or other storage device that has been formatted according to the instruction manual supplied with the digital still camera.  Operations are not guaranteed for all USB devices. Also, operations differ depending on the features of the USB device and the video being played. Cannot select the connected equipment on the menu or cannot switch the input  Check the cable connection. Sound No sound, but good picture  Press VOL +/- or MUTING.  Check if Speakers in AV Setup is set to TV Speakers (page 23).  Check if the headphone plug is connected to the TV. No sound or noisy sound  Check if the TV system setting is appropriate (page 19). Channels The desired channel cannot be selected  Switch between digital and analogue mode and select the desired digital/analog channel. Some channels are blank  The channel is for scrambled/subscription service only. Subscribe to a pay TV service.  Channel is used only for data (no picture or sound).  Contact the broadcaster for transmission details. Digital channels are not displayed  Contact a local installer to find out if digital transmissions are provided in your area.  Upgrade to a higher gain aerial. 29US