Sony KDL-46W4100 Operating Instructions - Page 44

No sound / Noisy sound, BRAVIA Sync, PC Input, General, PC Power Management - television

Page 44 highlights

Condition Explanation/Solution No color / Dark picture / Color • Press PICTURE to select the desired Picture Mode (see page 21). is not correct / The picture is • Adjust the Picture Mode options in the Picture settings (see page 32). too bright • If you set the Power Saving mode to Low or High, it will enhance the black level (see page 42). Noisy picture • Make sure that the antenna is connected using a 75-ohm coaxial cable. • Keep the antenna cable away from other connecting cords. • To avoid TV interference, make sure to use an undamaged antenna cable. Blurry picture / Poor color • Transporting the TV from a cold to a warm location or a sudden change in room temperature may cause moisture condensation, resulting in a blurry picture or poor color. Turn off your TV and wait a few hours before powering on again. No sound / Noisy sound No sound / Good picture • Check the volume control. • Press MUTING or VOL + so that "Muting" disappears from the screen (page 20). • Set Speakers to TV Speakers in the Sound settings (see page 34). If it is set to Audio System, sound is not output from the TV's speakers regardless of the TV's volume control. • When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (Optical) may not provide an audio signal. • When tuned to a digital channel with Alternate Audio, the broadcaster may not be broadcasting your preferred Alternate Audio language. Press OPTIONS, highlight and select Alternate Audio, and change the Alternate Audio language (see page 35). Audio noise • Make sure that the antenna is connected using a 75-ohm coaxial cable. • Keep the antenna cable away from other connecting cords. • To avoid TV interference, make sure to use an undamaged antenna cable. No Audio or Low Audio with • Press THEATER for BRAVIA Sync activated Theater System (see page 25). Home Theater System • Set Speakers to Audio System in the Sound settings (see page 34). • Set Audio Out to Fixed in the Sound settings (see page 35). BRAVIA Sync Cannot find connected • Make sure that the Control for HDMI is set up on both the TV and the optional BRAVIA Sync HDMI device device compatible with BRAVIA Sync (see page 25). Second A/V receiver is not listed on the Device List • Only one A/V receiver may be used with the BRAVIA Sync and Control for HDMI functions at one time (see page 41). PC Input No picture / No signal • Confirm the PC is correctly connected to the TV with either the PC IN (with an HD15 cable) or with the HDMI IN. • Ensure the output signal from the PC is one of the formats listed on page 14. • Turn the PC off. Confirm the PC connection and restart the PC. Plug-and-play will auto-detect the TV and correctly set up PC timing. • Verify PC Power Management is activated (see page 42). • Verify the PC is not in standby or hibernation mode. Poor Picture • Adjust the resolution (see page 14). • Adjust Pitch and Phase. General TV screen feels warm • Due to the thin profile of this television, the heat generated by the LCD panel backlight and supporting electronics will be more noticeable. This is normal operation and not a cause for concern. Wide Mode changes automatically • The current Wide Mode setting is automatically replaced with the 4:3 Default setting when you change the channel or video input, if 4:3 Default in the Screen settings is set to other than Off. If you want to lock in Wide Mode selected with WIDE on the remote control, set 4:3 Default to Off in the Screen settings (see page 35). • Check the Auto Wide option in the Screen settings (see page 35). Suddenly the picture gets smaller • The picture gets smaller during the commercials due to the method in which the provider broadcasts their content. When HD content channels switch to SD content (commercials), the picture may be small with a black border. • Auto Wide will not expand the picture during these content changes since the content information is regulated by the channel signal provider. You can manually change the Wide Mode if you prefer (see page 22). This setting will remain in effect until you change the channel or input or manually change the Wide Mode again. 44

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44
No color / Dark picture / Color
is not correct / The picture is
too bright
• Press
PICTURE
to select the desired
Picture Mode
(see page 21).
• Adjust the
Picture Mode
options in the
Picture
settings (see page 32).
• If you set the
Power Saving
mode to
Low
or
High
, it will enhance the black
level (see page 42).
Noisy picture
• Make sure that the antenna is connected using a 75-ohm coaxial cable.
• Keep the antenna cable away from other connecting cords.
• To avoid TV interference, make sure to use an undamaged antenna cable.
Blurry picture / Poor color
• Transporting the TV from a cold to a warm location or a sudden change in room
temperature may cause moisture condensation, resulting in a blurry picture or
poor color. Turn off your TV and wait a few hours before powering on again.
No sound / Noisy sound
No sound / Good picture
• Check the volume control.
• Press
MUTING
or
VOL +
so that “Muting” disappears from the screen (page 20).
• Set
Speakers
to
TV Speakers
in the
Sound
settings (see page 34). If it is
set to
Audio System
, sound is not output from the TV’s speakers regardless of
the TV’s volume control.
• When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL
AUDIO OUT (Optical) may not provide an audio signal.
• When tuned to a digital channel with
Alternate Audio
, the broadcaster may
not be broadcasting your preferred
Alternate Audio
language. Press
OPTIONS
, highlight and select
Alternate Audio
, and change the
Alternate
Audio
language (see page 35).
Audio noise
• Make sure that the antenna is connected using a 75-ohm coaxial cable.
• Keep the antenna cable away from other connecting cords.
• To avoid TV interference, make sure to use an undamaged antenna cable.
No Audio or Low Audio with
Home Theater System
• Press
THEATER
for BRAVIA Sync activated Theater System (see page 25).
• Set
Speakers
to
Audio System
in the
Sound
settings (see page 34).
• Set
Audio Out
to
Fixed
in the
Sound
settings (see page 35).
BRAVIA Sync
Cannot find connected
BRAVIA Sync HDMI device
• Make sure that the
Control for HDMI
is set up on both the TV and the optional
device compatible with BRAVIA Sync (see page 25).
Second A/V receiver is not
listed on the
Device List
• Only one A/V receiver may be used with the BRAVIA Sync and
Control for
HDMI
functions at one time (see page 41).
PC Input
No picture / No signal
• Confirm the PC is correctly connected to the TV with either the PC IN (with an
HD15 cable) or with the HDMI IN.
• Ensure the output signal from the PC is one of the formats listed on page 14.
• Turn the PC off. Confirm the PC connection and restart the PC. Plug-and-play
will auto-detect the TV and correctly set up PC timing.
• Verify
PC Power Management
is activated (see page 42).
• Verify the PC is not in standby or hibernation mode.
Poor Picture
• Adjust the resolution (see page 14).
• Adjust
Pitch
and
Phase
.
General
TV screen feels warm
• Due to the thin profile of this television, the heat generated by the LCD panel
backlight and supporting electronics will be more noticeable. This is normal
operation and not a cause for concern.
Wide Mode
changes
automatically
• The current
Wide Mode
setting is automatically replaced with the
4:3
Default
setting when you change the channel or video input, if
4:3 Default
in
the
Screen
settings is set to other than
Off
. If you want to lock in
Wide Mode
selected with
WIDE
on the remote control, set
4:3 Default
to
Off
in the
Screen
settings (see page 35).
• Check the
Auto Wide
option in the
Screen
settings (see page 35).
Suddenly the picture gets
smaller
• The picture gets smaller during the commercials due to the method in which the
provider broadcasts their content. When HD content channels switch to SD
content (commercials), the picture may be small with a black border.
Auto Wide
will not expand the picture during these content changes since the
content information is regulated by the channel signal provider. You can manually
change the
Wide Mode
if you prefer (see page 22). This setting will remain in effect
until you change the channel or input or manually change the
Wide Mode
again.
Condition
Explanation/Solution