Sony KDL-47W800A Operating Instructions - Page 24

Additional Information Troubleshooting When the illumination LED is flashing in red, count how many times it flashes (interval time is three seconds). Press "/1 on the TV to turn it off, disconnect the AC power cord (mains lead), and inform your dealer or Sony service centre of how the indicator flashes (number of flashes). When the illumination LED is not flashing, check the items in the tables as follows. Also refer to "Troubleshooting" in the i-Manual. If the problem persists, have your TV serviced by qualified service personnel. Condition Explanation/Solution There is no picture (screen • Check the antenna (aerial)/cable connection. is dark) and no sound. • Connect the TV to the AC power (mains), and press "/1 on the TV or remote control. Some programmes cannot • Check the antenna (aerial). be tuned. The remote control does not • Replace the batteries. function. • Your TV may be in SYNC mode. Press SYNC MENU, select "TV Control" and then select "Home (Menu)" or "Options" to control the TV. The "Parental Lock" password has been forgotten. • Enter 9999 for the PIN code. (PIN code 9999 is always accepted.) The TV surrounds become • When the TV is used for an extended period, the TV surrounds warm. become warm. You may feel hot when touching there by the hand. Frozen audio or video, a blank screen, or the TV does not respond to TV or remote control buttons. • Perform a simple reset of the TV by unplugging the AC power cord (mains lead) for two minutes, then plug it in again. 24 GB