Sony KDS-50A2020 Operating Instructions - Page 55

Troubleshooting, Remote Control

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Other Information Other Information Troubleshooting If you have additional questions, service needs, or require technical assistance related to the use of your Sony TV, please visit our website or call one of the following numbers: http://www.sony.com/tvsupport 1-800-222-SONY(7669) for US 1-877-899-SONY(7669) for Canada Remote Control Condition Remote control does not operate Cannot change channels with the remote control Remote control does not operate non-Sony video equipment Explanation/Resolution ❏ The batteries could be weak. Replace the batteries. ❏ Check the orientation of the batteries. ❏ Press TV (FUNCTION) once, and the TV indicator lights up. You may have inadvertently pressed SAT/CABLE (FUNCTION), which changes the remote control to SAT or CABLE mode. ❏ Make sure this unit's power cord is connected securely to the wall outlet. ❏ Fluorescent lamps can interfere with remote control operation; try turning off the fluorescent lamps. ❏ Keep the remote control sensor area clear from obstacles. ❏ If the "WARNING: TV temperature is high." message appears, turn off the TV and wait until the TV's projection lamp cools down (approximately 5 minutes). If the remote control still does not work, make sure to dust the ventilation slots on the rear of the TV and the cooling fan to provide adequate ventilation around the TV. ❏ If you are using the TV to change channels, first press TV (FUNCTION) once, and the TV indicator lights up. ❏ If you are using another device to change channels, be sure you have not inadvertently switched your TV from the channel 3 or 4 setting. ❏ If you are using another device to change channels, be sure to press FUNCTION for that device. For example, if you are using your cable box to change channels, be sure to press SAT/CABLE (FUNCTION) once, and the SAT/CABLE indicator lights up. ❏ If you replaced the batteries to the remote recently, the code numbers for the video equipment may need to be reset. ❏ There may be more than one code for the equipment that you are attempting to operate. ❏ There is a possibility that some non-Sony equipment cannot be operated by your Sony TV remote. You may need to use the equipment's original remote control. 55

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Other Information
55
Other Information
Troubleshooting
If you have additional questions, service needs, or require technical assistance related to the use of your
Sony TV, please visit our website or call one of the following numbers:
1-800-222-SONY(7669) for US
1-877-899-SONY(7669) for Canada
Remote Control
Condition
Explanation/Resolution
Remote control does not
operate
❏
The batteries could be weak. Replace the batteries.
❏
Check the orientation of the batteries.
❏
Press
TV (FUNCTION)
once, and the TV indicator lights up. You may have
inadvertently pressed
SAT/CABLE (FUNCTION)
, which changes the remote
control to SAT or CABLE mode.
❏
Make sure this unit’s power cord is connected securely to the wall outlet.
❏
Fluorescent lamps can interfere with remote control operation; try turning off the
fluorescent lamps.
❏
Keep the remote control sensor area clear from obstacles.
❏
If the “WARNING: TV temperature is high.” message appears, turn off the TV
and wait until the TV’s projection lamp cools down (approximately 5 minutes). If
the remote control still does not work, make sure to dust the ventilation slots on
the rear of the TV and the cooling fan to provide adequate ventilation around the
TV.
Cannot change channels with
the remote control
❏
If you are using the TV to change channels, first press
TV (FUNCTION)
once,
and the TV indicator lights up.
❏
If you are using another device to change channels, be sure you have not
inadvertently switched your TV from the channel 3 or 4 setting.
❏
If you are using another device to change channels, be sure to press
FUNCTION
for that device. For example, if you are using your cable box to change channels,
be sure to press
SAT/CABLE (FUNCTION)
once, and the SAT/CABLE indicator
lights up.
Remote control does not
operate non-Sony video
equipment
❏
If you replaced the batteries to the remote recently, the code numbers for the video
equipment may need to be reset.
❏
There may be more than one code for the equipment that you are attempting to
operate.
❏
There is a possibility that some non-Sony equipment cannot be operated by your
Sony TV remote. You may need to use the equipment’s original remote control.