Sony MEX-N5300BT Operating Instructions - Page 30
Troubleshooting, General, Radio reception, CD playback
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Troubleshooting The following checklist will help you remedy problems you may encounter with your unit. Before going through the checklist below, check the connection and operating procedures. For details on using the fuse and removing the unit from the dashboard, see "Connection/Installation" (page 38). If the problem is not solved, visit the support site on the back cover. General No power is being supplied to the unit. If the unit is turned off and the display disappears, the unit cannot be operated with the remote commander. - Turn on the unit. No sound or the sound is very low. The position of the fader control [FADER] is not set for a 2-speaker system. The volume of the unit and/or connected device is very low. - Increase the volume of the unit and connected device. No beep sound. An optional power amplifier is connected and you are not using the built-in amplifier. Stored stations and correct time are erased. The fuse has blown. Makes a noise when the position of the ignition is switched. The leads are not matched correctly with the car's accessory power connector. During playback or reception, the demonstration mode starts. If no operation is performed for 5 minutes with [DEMO-ON] set, the demonstration mode starts. - Set [DEMO-OFF] (page 22). The display disappears from/does not appear in the display window. The connectors are dirty (page 27). 30GB The display/illumination flashes. The power supply is not sufficient. - Check that the car battery supplies enough power to the unit. (The power requirement is 12 V DC.) The operation buttons do not function. The disc will not eject. The connection is not correct. - Press DSPL and CALL for more than 2 seconds to reset the unit. The contents stored in memory are erased. The clock set automatically is not accurate. The clock data on radio waves is not accurate. - Set the clock manually (page 8). Radio reception The radio reception is poor. Static noise occurs. Connect the antenna (aerial) firmly. RDS PTY displays The current station is not an RDS station, or the radio reception is poor. CD playback The disc does not play. Defective or dirty disc. The CD-R/CD-RW is not for audio use (page 26). MP3/WMA/AAC files cannot be played. The disc is incompatible with the MP3/ WMA/AAC format and version. For details on playable discs and formats, visit the support site on the back cover. MP3/WMA/AAC files take longer to play than others. The following discs take a longer time to start playback. - A disc recorded with a complicated tree structure. - A disc recorded in Multi Session. - A disc to which data can be added.