Sony SA-VA1 Operating Instructions - Page 16

Troubleshooting

Page 16 highlights

Troubleshooting Before proceeding through the check list below, first refer back to the connection and operating procedures. Should any problem persist after you have made these checks, consult your nearest Sony dealer. Trouble No sound is heard from any speakers. Sound is heard only from the external center speaker in (DOLBY PRO LOGIC) NORMAL WIDE or 3CH LOGIC mode. No sound is heard from the center speaker. No sound or very low level sound is heard from the rear speakers. Severe hum or noise is heard. Remote commander operations cannot be performed. Cause The speaker terminals are shortcircuited. You pressed the MUTING button. A monaural program source is being played. (DOLBY PRO LOGIC) PHANTOM mode is selected or no center speaker is connected. The volume of the center speaker is very low. HALL or SIMULATED mode is selected. The DOLBY PRO LOGIC ON/OFF button is turned off. (DOLBY PRO LOGIC) 3CH LOGIC mode is selected. The volume of the rear speakers is very low. A program source with little surround sound effect is being played. The connecting cords are picking up interference from a transformer, motor or fluorescent light. The batteries are run down. The emitter on the remote commander is not pointed at the remote sensor on the operation panel. There is an obstruction between the remote commander and the SA-VAl. Solution Check the speaker connections. Press MUTING to cancel the muting function (see page 11). Turn off DOLBY PRO LOGIC ON/ OFF to cancel the DOLBY PRO LOGIC modes, or select SIMULATED mode (see page 11). No sound is output from the external center speaker in PHANTOM mode. Select another mode (see page 14). Adjust the volume of the center speaker with CENTER LEVEL +/(see page 12). Sound from the center speaker is inaudible in these modes. Turn on DOLBY PRO LOGIC ON/ OFF (see pages 11 and 14). Sound is not output from the rear speakers in 3CH LOGIC mode. Select another mode (see page 14). Adjust the volume of the rear speakers with REAR LEVEL +/- (see page 12). Check the sound image balance with TEST TONE (see pages 12 and 13). Move the connecting cords away from the transformer or motor, or at least 3 meters (10 feet) from the fluorescent light. Replace the batteries. Point the remote commander's emitter towards the remote sensor. Remove the obstruction. If normal operation does not resume after attempting the prescribed remedy, turn off the power and reinsert the plug into the power outlet. Sony Corporation Printed in Japan

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Troubleshooting
Before
proceeding
through
the
check
list
below,
first
refer
back
to
the
connection
and
operating
procedures.
Should
any
problem
persist
after
you
have
made
these
checks,
consult
your
nearest
Sony
dealer.
Trouble
No
sound
is
heard
from
any
speakers.
Cause
Solution
The
speaker
terminals
are
short-
Check
the
speaker
connections.
circuited.
You
pressed
the
MUTING
button.
Press
MUTING
to
cancel
the
muting
function
(see
page
11).
Sound
is
heard
only
from
the
external
center
speaker
in
(DOLBY
PRO
LOGIC)
NORMAL
WIDE
or
3CH
LOGIC
mode.
A
monaural
program
source
is
being
played.
Turn
off
DOLBY
PRO
LOGIC
ON/
OFF
to
cancel
the
DOLBY
PRO
LOGIC
modes,
or
select
SIMULATED
mode
(see
page
11).
No
sound
is
heard
from
the
center
speaker.
(DOLBY
PRO
LOGIC)
PHANTOM
mode
is
selected
or
no
center
speaker
is
connected.
No
sound
is
output
from
the
external
center
speaker
in
PHANTOM
mode.
Select
another
mode
(see
page
14).
The
volume
of
the
center
speaker
is
very
low.
Adjust
the
volume
of
the
center
speaker
with
CENTER
LEVEL
+/-
(see
page
12).
HALL
or
SIMULATED
mode
is
Sound
from
the
center
speaker
is
selected.
inaudible
in
these
modes.
No
sound
or
very
low
level
sound
is
heard
from
the
rear
speakers.
The
DOLBY
PRO
LOGIC
ON/OFF
Turn
on
DOLBY
PRO
LOGIC
ON/
button
is
turned
off.
OFF
(see
pages
11
and
14).
(DOLBY
PRO
LOGIC)
3CH
LOGIC
mode
is
selected.
Sound
is
not
output
from
the
rear
speakers
in
3CH
LOGIC
mode.
Select
another
mode
(see
page
14).
The
volume
of
the
rear
speakers
is
Adjust
the
volume
of
the
rear
speakers
very
low.
with
REAR
LEVEL
+/-
(see
page
12).
A
program
source
with
little
surround
Check
the
sound
image
balance
with
sound
effect
is
being
played.
TEST
TONE
(see
pages
12
and
13).
Severe
hum
or
noise
is
heard.
The
connecting
cords
are
picking
up
interference
from
a
transformer,
motor
or
fluorescent
light.
Move
the
connecting
cords
away
from
the
transformer
or
motor,
or
at
least
3
meters
(10
feet)
from
the
fluorescent
light.
Remote
commander
operations
cannot
be
performed.
The
batteries
are
run
down.
Replace
the
batteries.
The
emitter
on
the
remote
commander
is
not
pointed
at
the
remote
sensor
on
the
operation
panel.
Point
the
remote
commander's
emitter
towards
the
remote
sensor.
There
is
an
obstruction
between
the
Remove
the
obstruction.
remote
commander
and
the
SA-VAl.
If
normal
operation
does
not
resume
after
attempting
the
prescribed
remedy,
turn
off
the
power
and
reinsert
the
plug
into
the
power
outlet.
Sony
Corporation
Printed
in
Japan