Sony SDM-N50PS Operating Instructions (primary manual) - Page 19

Trouble symptoms and remedies If a problem is caused by the connected computer or other equipment, please refer to the connected equipment's instruction manual. Use the self-diagnosis function (page 21) if the following recommendations do not resolve the problem. Symptom No picture If the media engine's AC power indicator is not lit If the media engine's AC power indicator is red The media engine's AC power indicator is flashing red If the display's 1 (power) indicator is not lit, or if the 1 (power) indicator will not light up when the 1 (power) switch is pressed If the display's 1 (power) indicator is green or flashing orange If CABLE DISCONNECTED appears on the screen If NO INPUT SIGNAL appears on the screen, or the display's 1 (power) indicator is orange If OUT OF SCAN RANGE appears on the screen If using Windows 95/98 If using a Macintosh system Check these items • Check that the power cord is properly connected. • Check that the display's 1 (power) switch is in the "on" position. • Check that the system connecting cable is properly connected and all plugs are firmly seated in their sockets (page 8). • Press the media engine's AC power switch twice to turn the monitor off and then on. • Check that the display's 1 (power) switch is in the "on" position. • Check that the media engine's AC power switch is in the "on" position. • Check that the system connecting cable is properly connected and all plugs are firmly seated in their sockets (page 8). • Use the self-diagnostics function (page 21). • Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 8). • Check that the input select setting is correct (page 11). • Check that the video input connector's pins are not bent or pushed in. • A non-supplied video signal cable is connected. If you connect a non-supplied video signal cable, CABLE DISCONNECTED appears on the screen before entering the power saving mode. This is not a malfunction. • Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 8). • Check that the input select setting is correct (page 11). • Check that the video input connector's pins are not bent or pushed in. xProblems caused by the connected computer or other equipment • The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse. • Check that the computer's power is "on." xProblems caused by the connected computer or other equipment • Check that the video frequency range is within that specified for the monitor. If you replaced an old monitor with this monitor, reconnect the old monitor and adjust the frequency range to the following: Horizontal: 30 - 61 kHz Vertical frequency: 48 - 85 Hz (only XGA mode at 75 Hz) • If you replaced an old monitor with this monitor, reconnect the old monitor and do the following. Install the Windows Monitor Information Disk (page 9) and select this monitor ("SDM-N50PS") from among the Sony monitors in the Windows 95/98 monitor selection screen. • Check and refer to the supplied "Notes for Macintosh users." GB (continued) 19